1, Report:
#620750
Posted Date:
Jul 06 2010
SAI/CastleRock Security Inc Security Associates International, INC. This company offers no security to my family. We have been paying them for 3 yrs and have had many alarms go off with no call from them or police dispatch to our home. When we called to tell them ab Internet
We signed a 3 year contract with these people when they were S.A.I. When they became Castle Rock we received a telephone message telling us about the change. We have never received anything from them in writing. After they got our money they were never heard from a...
Entity
SAI/CastleRock Security Inc
Categories: Security Services
2, Report:
#482018
Posted Date:
Aug 19 2009
APEX - SAI - CASTLEROCK Security Alarm Contract issues-FORCED RENEWAL WITHOUT PERMISSION OF CONSUMER. ANY CHANGES REQUIRES A NEW 3YR. CONTRACT!! Internet
This company Castlerock, APX or SAI, should be brought to justice. The company survives by ripping people off. Iam also talking to my lawyer and will take action against them.http://www.ripoffreport.com/reports/0/455/RipOff0455255.htmLike the prior complaintant agai...
Entity
APEX - SAI - CASTLEROCK
Categories: BBB Better Business Bureau
3, Report:
#454522
Posted Date:
May 22 2009
SAI/CastleRock Security Inc My systems has not functioned fully since October 25, 2008. Illinois Nationwide
I received notice today that CastleRock is sending me to collections for the entire term of the contract, plus the equipment, installation and other fees. I have had the system on bypass since then because the sensors have ceased to work. CastleRock is not claiming any responsibil...
Entity
SAI/CastleRock Security Inc
Categories: Communications & Networking
4, Report:
#454345
Posted Date:
May 22 2009
Sai/castlerock Security horrible customer service Online Internet
Tried to cancel my security when my three year contract was up so i called the number and found out SAI changed to Castle rock and i have to stick with them for another year because i didn't send them a written notification before my contract was up. I asked when did they change to ...
Entity
Sai/castlerock Security
Categories: Security Services