1, Report:
#1512333
Posted Date:
Sep 30 2021
![](https://www.ripoffreports.com/report-images/45*34/docs/r1512333-iq9ulp-oqkyghipaf.png)
Emma Mason Furniture They lied about what was in stock to get me to place the order and pay. Englishtown NJ
Called the store to ask about a Pulaski San Mateo bedroom suite. I spoke with Lenny, who I found out is the owner of the store. I told him some of the other stores I talked to said the mirror to the dresser was being discontinued. He told me that was not true and he had some ordered...
Entity
Categories: Furniture
2, Report:
#1501099
Posted Date:
Oct 20 2020
dealbeds.com US Mattress Depot Ordered mattress Aug. 16 still waiting for delivery Florida
This is one of those nightmare purchases from a reseller that does not have stock on hand. I learned they just take your money and put an order in to Serta to make the mattress I ordered. Serta is responsible for shipping it to my house, they say. Serta does not reply for warranty o...
Entity
Categories: Mattress Stores
3, Report:
#1224319
Posted Date:
Apr 23 2015
Serta charge for warranty inspection and delivery and setup Hoffman Estates Illinois
I purchused a serta mattress set, about 6 months later the mattess sag and I could feel the springs. I can for warranty help they said the mattress was defected but I would have to pay for shipping and setup of $149.00 and they normally charge for the inspection. I don't the it ...
Entity
Categories: Miscellaneous Companies
4, Report:
#1188999
Posted Date:
Nov 15 2014
Serta Mattress Serta would not honor their 10 year warranty of a unsleepable mattress, I feel we were bully by them after we file a complaint with The Attorney General of The Sated of Illinois and they still refused to honor their warranty!zd Hoffman Estates Illinois
We purchased a Serta Perfect Sleeper from a furniture company, in less than a year of purchase the mattress had sink holes. My husband and I woke up with back, hip and shoulder pain. I'm not worry because we had a ten year warranty. I contacted Serta, got a letter telling us...
Entity
Categories: Bed & Bath
5, Report:
#1180316
Posted Date:
Oct 01 2014
American Mattress RIPPED OFF BIG TIME Schererville Indiana
I bought a $300.00 mattress without a box spring, yes, i admit i had no warranty, HOWEVER....
This new Serta mattress was sagging big time after 2 months. They claim its because of my box spring, but the bed inspector told me and i quote your 17 year old box spring is way stronger ...
Entity
Categories: Mattress Stores
6, Report:
#1137146
Posted Date:
May 07 2014
Serta Mattress Lousisiana
I bought a Serta mattress several years back and have had trouble with it as far as an internal dip in the mattress on one side. You can’t move out of the dip without laying almost on your side. We contacted Serta and they had a person come by and take measurements on the ma...
Entity
Categories: Mattress Manufactures
7, Report:
#973580
Posted Date:
Nov 26 2012
Serta Mattress Direct Misleading Sales Practices Slidell, Louisiana
Purchased a king size mattress/box spring set from this company approx two months ago. Was assurred by the salesman, very smooth at his job I might add, that satisfaction was guaranteed. I was advised that if I was not satisfied with the mattress I could exchange it after the i...
Entity
Categories: Bed & Bath
8, Report:
#952930
Posted Date:
Oct 09 2012
Badcock & More LOUSY SERVICE PEOPLE!!! Gainesville, Florida
In January 2009 I purchased a $2000 Serta mattress set from Badcock. I also purchased their 'fabric protection' plan. Now 3 years later, we cannot sleep on the mattress as it has two deep impressions, one on either side. Because it has a 10 year warranty, we called...
Entity
Categories: Furniture & Furnishings
9, Report:
#210999
Posted Date:
Aug 22 2012
SERTA MATTRESS COMPANY ripoff: will warranty their mattresses.. give you the run around... Austin Texas
I bought a Serta Visco Elastic Foam mattress. The mattress in CONN'S was very soft and when you laid on it, it conformed to your body. The mattress that was deliverd was very hard and does not give when you lay on it. It is very uncomfortable. We cannot sleep on it. I call CONNS and...
Entity
Categories: Mattress Stores
10, Report:
#888246
Posted Date:
May 25 2012
Walker Furniture Serta i comfort prodigy Las Vegas, Nevada
A few months ago I purchased an i comfort
prodigy mattress set from a local distributor store of Serta mattress. I have had innumerable problems with this mattress. I spent over $3000 getting what I thought was the very best obtainable because I have a hip and a ...
Entity
Categories: Mattress Stores
11, Report:
#866603
Posted Date:
Apr 10 2012
Mattress Warehouse Defective mattress sale fredericksbuirg, Virginia
My husband and I went into the Mattress Warehouse located at Central Park in Dec. 2011, we purchased a Serta Icomfort Revolution mattress and a twin mattress for our day bed. During the purchase of our Serta Icomfort we were told that we had a money back guarantee and if it was not ...
Entity
Categories: Mattress Manufactures
12, Report:
#432425
Posted Date:
Mar 28 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/fc256cce-7a27-4c22-ab2f-477058521731.png)
Weekenders Furniture, Anthony Tringale, Joshua Tice, Typical bait & switch RIPOFF! Mattress scam. We were promised a Simmons Beautyrest set and they delivered a cheap bra set which looked used. Sndellers are scam artists! Extremely rude and abusive! East Syracuse New York
Being disabled from 5 spinal surgeries over the last 10 years I was desperate for something to help relieve my constant back pain. As it turns out buying a set from Anthony Tringale & Southern Furniture Direct AKA Weekenders Furniture found a way to make me feel even worse!!!
Her...
Entity
Categories: Bait-and-Switch
13, Report:
#849963
Posted Date:
Mar 07 2012
Ashley Furniture I purchased serta mattress at ashleys ended up laying in 6 ditches, they replaced happened again in 6 months. The best Tina Coomer could say is all sales are final! Louisville, Kentucky
I purchased $2,000 Serta Mattress at Ashleys furniture. Within 2 years my wife and I were lying in two ditches about 6 deep. Went to Ashleys and told them what was going on. They sent a repair tech out which took a couple of weeks. When the repair tech came he said he had neve...
Entity
Categories: Bed & Bath
14, Report:
#844579
Posted Date:
Feb 25 2012
Colder's Furniture and Appliances run-around, uncooperative, possible criminal behaviors, do not take responsibility for sale Delafield, Wisconsin
This is our experience with Colder's Furniture and Appliance store in Delafield, Wisconsin.
We had a 2-year old saggy Serta mattress that we had purchased from them. They sent out a technician to see if it would qualify for the warranty coverage. He measured the sags and looked it ...
Entity
Categories: Furniture & Furnishings
15, Report:
#799018
Posted Date:
Nov 17 2011
Serta Mattress Fake warranty Internet
When the dealer who sold me my mattress refused to honor the supposed 20-year warranty after the mattress began to sag after only a couple of months I contacted Serta online. They refused to discuss the warranty, stating that I had to handle it through my local dealer. Avoid all Ser...
Entity
Categories: Mattress Manufactures
16, Report:
#792171
Posted Date:
Oct 26 2011
Serta Mattress Co Serta, National Bedding Co., Serta International Failed to honor warranty on bummer mattress set Hoffman Estates, Illinois
After some internet research, I find that I am not all alone in being stiffed by the customer service department at Serta International.My story is that I bought a spendy Serta Valentina Cal King Mattress set 2.5 years ago. I based my purchase decision, in part, on Serta's name reco...
Entity
Categories: Mattress Manufactures
17, Report:
#480239
Posted Date:
Aug 01 2011
Americas Mattress: Serta Serta, Americas Mattress, Lansing Furniture Serta warranty scam!! BEWARE! Independence, Wisconsin
Not even a year ago, my boyfriend and I bought a Serta mattress form Americas Mattress. After sleeping on it for a year, it had a 2 inch sag in it, and was so uncomfortable, we couldn't even sleep on it anymore. So we called Nate at Americas Mattress and told him ab...
Entity
Categories: Sales People
18, Report:
#711516
Posted Date:
Apr 07 2011
Bed pros Sales rep Todd Fox told me he could not help me what so ever on 30 day trial money back or swop out for other choices and would not get autherization for it either. Thats not comfort garantee. Brandon, Florida
Today 3-29-2011 I went back to the local bed pros here in the Brandon Florida area located on 1335 west Brandon Blvd and sales rep Todd Fox was working at the time. I have told him that I would like my 30 day trial money back guarantee or a swop out for an other mattress.He rig...
Entity
Categories: Civil Rights Violators
19, Report:
#143322
Posted Date:
Apr 06 2011
SERTA MATTRESS Sinkholes from Sealy are normal No warranty! Ripoff International
In October 2003 I purchased a Serta pillow top mattress. Less than two years later, in February 2005, I had to file a warranty claim, because of a large (30w X 40) oval shaped sag in the center. I used a 48 steel ruler across the width of the mattress, and a dial indicator vernier c...
Entity
Categories: Bed & Bath
20, Report:
#712017
Posted Date:
Mar 30 2011
Serta Mattress Serta Mattress strikes again - bogus warranty Internet
We purchased a king mattress set from a local mattress company February 2005. We were told to purchase a $100 mattress cover to protect against stains and to rotate the bed every 3 months which we did faithfully for the first several years. Within a couple years the...
Entity
Categories: Miscellaneous Companies
21, Report:
#711940
Posted Date:
Mar 30 2011
us-mattress us-mattress.com The 110% price Guarantee is a scam! Internet
I was searching to purchase a serta mattress and came across us-mattress.com upon finding the mattress i was interested in purchasing I noticed they had a 110% price guarantee. So I figured I would search online to see if anyone else had a better price. Low and behold th...
Entity
Categories: Bed & Bath
22, Report:
#690007
Posted Date:
Feb 02 2011
Serta Mattesses Bedsmart Serta Mattress sink down and leave a groove where you were sleeping. Rip-Off! Internet
We purchased one of the top of the line Serta Mattress with a pillowtop surface, from a local bedding chain in the Phoenix area called Bedsmart for about $ 3,000 and not long after using the mattress, about 5 weeks, my wife and I noticed that there was a furrow, a small depression, ...
Entity
Categories: Mattress Manufactures
23, Report:
#468286
Posted Date:
Nov 16 2010
American Mattress - Anthony The Manger Serta Warranty Scam Chicago Illinois
I had a very similar experience as Al (http://www.ripoffreport.com/reports/0/284/RipOff0284607.htm). Strikingly similar which gives me great confirmation.
My Serta mattress blew out over the course of a few years, that is fine, no big deal. When I called American Mattress to ask...
Entity
Categories: Mattress Manufactures
24, Report:
#601907
Posted Date:
May 11 2010
Serta www.serta.com 2 year old Mattress with springs sticking out accepatable to company Hoffman Estates, Illinois
I have an $1800 Serta mattress purchased 2 years ago from 1-800-mattres that was supposed to have a lifetime warrenty that is wornout.
2 of the metal coils are sticking out through the fabric of it
After inspection by their factory rep, he took pictures and told me that ...
Entity
Categories: Mattress Manufactures
25, Report:
#367208
Posted Date:
Apr 13 2010
MATTRESS GIANT COMPANY ADVERTISEMENT IS FRAUD PASADENA Texas
Mattress Giant replaced a defective mattress for me. One which was sunk in the middle. Very defective. At this time I purchased at SERTA mattress for $767.00. It is so soft I can not sleep on it. They told me tough I
had one replaced they will not exchange this one.
The...
Entity
Categories: BBB Better Business Bureau