- Report: #711940
Complaint Review: us-mattress - internet Internet
Reported By:
Tony -
Anaheim, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
us-mattress
michigan internet, Internet, United States of America
Phone:
1-800-455-1052
Web:
www.us-mattress.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
us-mattress us-mattress.com The 110% price Guarantee is a scam! Internet
I was searching to purchase a serta mattress and came across us-mattress.com upon finding the mattress i was interested in purchasing I noticed they had a 110% price guarantee. So I figured I would search online to see if anyone else had a better price. Low and behold the mattress I orginally looked at was priced at $1799 and I found it at a competitor for $1209. I immediatly notified us-mattress.com of the lower price. Their response was that they would not match the price beacuse it was to low. So the price match is a scam and they pick and choose what pricing they will match for identical items. the falsely advertise a guarantee that is false, and the only thing you will get is sorry were not matching. The actual email from us-mattress is posted below.
Dear Tony,
We have looked into doing a price match for the below product and unfortunately we will not be able to meet that excellent pricing. We apologize for the inconvenience. Please feel free to contact us with any other questions or concerns. Sincerely,AdamSales AssociateP: 1-800-455-1052 ext: 2222F: 1-810-229-2388E: [email protected]
Dear Tony,
We have looked into doing a price match for the below product and unfortunately we will not be able to meet that excellent pricing. We apologize for the inconvenience. Please feel free to contact us with any other questions or concerns. Sincerely,AdamSales AssociateP: 1-800-455-1052 ext: 2222F: 1-810-229-2388E: [email protected]
1 Updates & Rebuttals
Tony
Anaheim,California,
United States of America
Price Match
#2Author of original report
Wed, March 30, 2011
US-mattress.com made good on their price match guarantee and im very pleased with the way the manager handled the situation.
