1, Report:
#1339777
Posted Date:
Nov 25 2016
Magic Tracks Placed an order and then was told it was on back order. My order was not completed. They also advertise only sold on the internet and my daughter bought it at toys are us. When I tried to cancel the order I was hung up on for three consecutive times. They refused to allow me to speak with a supervisor and gave me a customer service number which is only a recording and then automatically hangs up on you. Internet
Ordered from Magic Tracks company and was sent an email stating the order was on back order. All inventory was on back order but can be bought at walmart and toysrus.
This was a gift for my grandsons and was not delivered. the number for customer service to cancel orders is only ...
Entity
Magic Tracks
Categories: Computer Marketing Companies
2, Report:
#1227575
Posted Date:
May 07 2015
BabiesRUS - Vista Store # 9581 ToysRUS Worst customer service ever! Vista California
We recently purchased a glider from BabiesRUS and was one of the worst experiences we have ever had with any retailer! We requested that the glider be delivered to our home and apparently the inventory control system is not communicating with the logistic company. I called multi...
Entity
BabiesRUS - Vista Store # 9581
Categories: Baby Products
3, Report:
#1222661
Posted Date:
Apr 17 2015
BabiesRUs ToysRUs BabiesRUs Uses Fuzzy Math to Rip Off Customers, Rakes in Millions as a Result Nationwide
I purchased four baby outfits to give as a gift for newborn twins. I had a $5 discount coupon from the Entertainment book to be used for a purchase. Two of the outfits were regular price, but the other two were to be discounted 25% from their 16.99 marked price, as posted above th...
Entity
BabiesRUs
Categories: Baby Products
4, Report:
#1209638
Posted Date:
Feb 17 2015
toysrus thieving corporation Nationwide
I ordered a custom birthday card and gift card for my daughter's birthday in September 2014. Now its February 2015, and the card was never received nor has a refund ever been issued. i've been on the phone with representatives every week for months, and nothing has been done. I a...
Entity
toysrus
Categories: Toy Stores
5, Report:
#1208854
Posted Date:
Feb 13 2015
Toys R Us Toysrus.com We bought (2) Toys R Us Gift Cards @ Toysrus.com and the balances were $0. No help from TRU customer service. Nationwide
Do Not Buy Gift Cards from Toys R Us or Toysrus.com!!! My husband purchased (2) $500 Gift Cards in 2 separate online orders on Toysrus.com during the holiday season, long story short, the Gift Cards both had a Zero Balance on them, we have been contacting TRU for over a month now,...
Entity
Toys R Us
Categories: Toy Stores
6, Report:
#1156542
Posted Date:
Jun 22 2014
Polygroup Pools Summer Escapes Pools Last May we purchased a 14'x42 Summer Escapes pool at ToysRus. It cost $299 with the expansion kit. We set it up in May. The canopy broke within the first month. The aluminum T-connector broke off like a pop top on a soda can. Then in August we noticed we had a slow leak. So we drained the pool and were going to patch the leak until we realized that the seam had come apart about 1. There was a fold in the vinyl under the seal. Clearly a factory defect. We tried contacting the company numerous times and were on hold for really long periods of time. So after numerous attempts to contact them we decided to try patching it. We tried 3 times with professional grade products but nothing would hold the seal together. We finally got ahold of someone and were disconnected twice. We also were told that the pool only has a 90 day warranty. Instead of trying to help us customer service said they could give us a 10% discount. Really? An upsell on a pool we paid $300 for? No way!! Then the supervisor said they would give us 25% off a new liner. Again we said no! We told them the most we would pay would be 50% and we didn't even feel that was fair. We will never purchase another product from these people again. Internet
We are so frustrated abe don't know what to do about this company. Polygroup manufactures pools for various chain stores across the country. We realize that we are only 1 family, but when you spend $300 on a pool that there no way for you to know that it has a defect until after it'...
Entity
Polygroup Pools
Categories: Sporting-good Manufactures
7, Report:
#1109629
Posted Date:
Dec 24 2013
Coby Electronics They kept my tablet and money order Carsons California
I bought a Coby Kyros tablet for my daughter last year (2012) for my daughter, a few months later the charging port broke. I contacted customer service and was given instructions on how and where to send the tablet it to get get replaced. I did as I was told and sent in the tablet w...
Entity
Coby Electronics
Categories: Miscellaneous Electronics
8, Report:
#1103593
Posted Date:
Dec 03 2013
TOYS R US Cyber Monday Online Only Deal Only Offers 'In-Store Only' Purchase Option Internet
Toys R Us is offering a number of Monster High dolls today for $5 as part of their Cyber Monday sale. However, you can't add them to your cart because the only purchase option is SOLD IN STORES. Directly beneath that, in red, the copy reads, Online Only Price! Cyber Sale!** (I have ...
Entity
TOYS
Categories: Toy Stores
9, Report:
#1080433
Posted Date:
Aug 30 2013
Texas Workers Rehab DFW Injury Clinic Questionable Practices, Dirty Facility, Insurance Scam RedFlag Fort Worth Texas
My family was in a car accident and hired an attorney who referred us to Texas Workers Rehab for our injuries. Upon our first visit to this clinic, red flags started to fly. 707 Riverside Dr Fort Worth is NOT a reputable location and we felt like we were being referred to the...
Entity
Texas Workers Rehab
Categories: Chiropractors
10, Report:
#1027412
Posted Date:
Mar 12 2013
VTech Canada Vtech industries inc Customer service is horrible. Internet, Ontario Canada
We bought a Kidsjamz Studio and one month to the day it stopped working.I called toys are us and the said it is under Vtech warranty for two years so give them a call.
When I called Vtech I got stupid read off the screen trouble shooting directions. I told them it wont turn on. Thr...
Entity
VTech Canada
Categories: Miscellaneous Electronics