151, Report:
#110363
Posted Date:
Sep 29 2004
DirecWay Internet lousy connections, no repair service, foreign speakers as helpers, no way to contact company to get help Germantown Maryland
I had no repair man call after my original complaint for 2 months. I called and told them I was cancelling. They called back and gave me 2 options: pay up or have collection action taken against me. My solution was to involve my state's attorney general, and then I got action. I...
Entity
DirecWay Internet
Categories: Internet Services
152, Report:
#108755
Posted Date:
Sep 16 2004
Direcway ripoff lost time lost money On Line Internet
I had Direcway, Direcpc and direcTV for almost 5 years. I moved to a senior residence in May and left direcway open for 2 weeks until I got MSNtv established. In june I started trying to cancel encountering long menus, long waits, confusing requests and losing contact and being unab...
Entity
Direcway
Categories: Satellite Dish Companies
153, Report:
#84970
Posted Date:
Aug 04 2004
Hughes Network Systems, D.B.A. Direcway Direcway Lies, Lies, Lies Germantown Maryland
Direcway mounted our satellite over our living room while we were sleeping and the kids were in the house. We later learned that it is not normal to have a huge satellite mounted over a living area.
We had continued service issues with their network being down and no signal. Th...
Entity
Hughes Network Systems, D.B.A. Direcway
Categories: Internet Services
154, Report:
#95214
Posted Date:
Jul 27 2004
DirecWay ripoff false promises poor service fraudulent company false advertising, lies and fraud Gaithersburg Maryland Internet
I'm also,a victim of direcway false advertising, lies and fraud.
This company was recommended to me from the Gary Halbert stock trading system.I live in a RURAL AREA and can not get either DSL or cable connection.
I decided to try out Direcway DW6000 satellite unit dish.
Beli...
Entity
DirecWay
Categories: Satellite Companies
155, Report:
#98444
Posted Date:
Jul 11 2004
Direcway ripoff Terrible Customer Service Hopefully we will have cable before too long and will be able to switch and dump these clowns. Marble Falls Internet
Living in a remote location, we subscribed to Direcway as satellite is the only means of getting broadband out here at the moment. When this works it is pretty good, however if you need any kind of customer service, your're in trouble straightaway with these people!
Customer Se...
Entity
Direcway
Categories: Internet Service Providers
156, Report:
#98107
Posted Date:
Jul 08 2004
Direc Way rip-off! Here's some suggestions for victims. North Lauderdale Florida
I will not go into the long 6 months worth of problems I had. I can tell you that the day I stopped service direcway took another $300.00 from my credit card even as I was on the phone with them. I told them not to do it. As a Fire Fighter in north florida I don't make threats I can...
Entity
Direc Way
Categories: Corrupt Companies
157, Report:
#90261
Posted Date:
Jul 04 2004
Direcway Notify the FCC - Direcway should be investigated for FRAUD Internet
Send a letter to the FCC at [email protected]
The letter I sent on 5/5/04 reads:
I have been caught in a service nightmare.
Direcway advertises High Speed Internet Access - they deliver slow access and often NO ACCESS. When the access fails the consumer is expected to spend...
Entity
Direcway
Categories: Satellite Dish Companies
158, Report:
#95802
Posted Date:
Jun 21 2004
Direcway ripoff Germantown Maryland
I had the DW4000 Two Way Direcway satellite installed on April 24, 2003. I live in Jerome Idaho. The installer was from Twin Falls Idaho. Where I live, my only other alternative was dial up at a very slow speed. There is no Cable, dsl or other alternatives for me at this time.
...
Entity
Direcway
Categories: Corrupt Companies
159, Report:
#93551
Posted Date:
Jun 03 2004
Direcway ripoff, promises highspeed internet access, but can't deliver Gaithersburg Maryland
We live in an area without DSL or (until recently) cable internet access. We purchased the Direcway satellite service and satellite tv at the same time. they charged us twice to come out and install the systems serperately, even though it should have only had one dish installed. Nev...
Entity
Direcway
Categories: Cable TV
160, Report:
#91791
Posted Date:
May 17 2004
Direcway ripoff hidden fair access policy(FAP) restricting use Internet
Just a word to other people looking for high speed internet. Direcway does offer you a high speed internet connection and it is fast...That's the good news. Bad news is that you can't use it but a little bit, 169 mbs in 4 hours to be exact. Something they don't mention in all of ...
Entity
Direcway
Categories: Internet Service Providers