11, Report:
#1226223
Posted Date:
May 01 2015
SmartFax, smartfax.com, 1-877-762-7815, (877) 762-7815 Internet
I had an account with smartfax for around 3 years. Back in november 2014 my debit card on my smartfax account expired. I tried logging into my account and a message popped up saying that my account access was blocked because of the expired card. At that time I was not using my sma...
Entity
SmartFax, smartfax.com, 1-877-762-7815, (877) 762-7815
Categories: Software
12, Report:
#1202156
Posted Date:
Jan 16 2015
Smartfax.com Internet Fax Services Fraud credit card charges, authorized charges Internet
Smartfax.com pretends to be a U.S. Company however it is a one man operation based out of India. Prior to learning of their tatics I actually had an account with them several years ago. Somehow they are hacky enough to capture new credit card information on perivous custmers. ...
Entity
Smartfax.com
Categories: Internet Services
13, Report:
#1158029
Posted Date:
Jun 27 2014
Smartfax Smartfax charges a monthly archive fee Internet
I contacted Smartfax to see what the monthly archive fee is for. They said its for storing inbox faxes over 30 days old. The monthly storage fee has avg. $15.00 for the past 12 months. I should have looked closer at my montlhy bill.
Smartfax said this Archive fee was disclosed at th...
Entity
Smartfax
Categories: Internet
14, Report:
#1152226
Posted Date:
Jun 05 2014
smartfax (J. Lauren or Lauren J.) Fraudulent charges CA
Smartfax/J. Lauren/Lauren J is a one man operation that pretends to be a part of a corporation.Customer service sux! I was contacted and asked to update my credit card information. The information would not update. I contacted customer service 4 times, no answer. Go...
Entity
smartfax
Categories: Internet Service Providers
15, Report:
#1132885
Posted Date:
Mar 23 2014
J2 Global J2 Global Communications, eFax, MyFax, Fax.com, Send2Fax, TrustFax, MetroFax, RapidFax Beware of J2 and its many subsidiaries Los Angeles California
I've personally used several of J2's faxing brands, and I can attest that J2 is an awful, awful company. They don't care about providing good customer service--at all. That's not their M.O. Their sales reps are paid to make sales, not provide support. Their '...
Entity
J2 Global
Categories: Internet Services
16, Report:
#1121554
Posted Date:
Feb 06 2014
Myfax (j2 Global, Inc 101Fax, Corporate Fax, CorporateFax, eFax Broadcast, eFax Corporate, eFax Developer, eVoice, eVoice Receptionist, Fax, Fax Micro, FaxMicro, j2 Global, j2 Global Communications, Inc, J2Global Communications, JBlast, jConnect, JFAX Communications, JFAX.Com, Billing Scam. Hollywood, CA
Will not let you cancel free trail. You can cancel your card, change account numbers, it won't matter. The only thing you can do is pray they answer their phones and they try not too. They will under no circumstances give any refunds no matter if you use the service or not. Scam com...
Entity
Myfax (j2 Global, Inc
Categories: Internet Fraud
17, Report:
#924882
Posted Date:
Aug 09 2012
SmartFax Unable to Cancel, Had to Dispute Charges to Stop Autobilling , Internet
Signed up for free trial in February, never really used service so can't speak to reliability, started trying to cancel in mid-July. They have a 'Cancel' button on their website, takes you to a screen to input your account info, and then you get a message saying the the 'Proce...
Entity
SmartFax
Categories: Telephone Companies
18, Report:
#833489
Posted Date:
Feb 03 2012
Global Communications, INC Trustfax.com, Efax.com, smartfax.com RAISED RATES FOR NO REASON, DOUBLED MY GUARANTEED RATE THAT THEY PROMISED WOULD NEVER GO UP! Internet, Internet
I signed up for an E-Fax over 3 years ago and was guaranteed my $4.95 rate would never be raised unless I changed the plan or went over my page amount per month. I received an email stating they appreciated my business for over 3 years, but were forced to raise the rate to $8.95 p...
Entity
Global Communications, INC
Categories: Internet
19, Report:
#668413
Posted Date:
Dec 06 2010
smartfax.com smartfax INTERNETFAXSERVICE INTERNET FAX SERVICE 877-762-7815 CA smartfax.com scam they don't want to cancel my acount Internet, California
It says 30 days free trial so I signed up, I tried the service for first time and it didn't work for me so I canceled it right away. I had it with me less then 10 minutes. I though as I had canceled it it would be fine. I didn't check my bank statement for 3 months and when I ...
Entity
smartfax.com
Categories: Telemarketing Companies
20, Report:
#593652
Posted Date:
Apr 15 2010
,SmartFax.com SmartFax cancellation system conviently for them, doesn't work Internet
My fax machine broke. I had to send 1 fax. So I signed up for a free trial at SmartFax.com. Big mistake. I should have come to ripoff report first because I had the same problems everyone else described.First of all, I deliberately used a credit with an expiration date that I knew w...
Entity
SmartFax.com
Categories: Internet Services