51, Report:
#320545
Posted Date:
Mar 24 2008
Hughesnet, Hughes Network Systems,Hughes is selling broadband CONTRACTS that has Uploads slower than dial-up Germantown Maryland
Hughes is advertising on tv. The over a service that is better than dial-up. This is a false advertising. I have been hughesnet internet services since 1998, when It was then called Direcway. Over the years upgrades were necessary because equipment becomes no longer under support. ...
Entity
Hughes Network Systems
Categories: Internet Service Providers
52, Report:
#315047
Posted Date:
Mar 05 2008
HughesNet Hughes Network Systems / HughesNet / Direcway hidden fees, downloading restrictions, poor customer service, slower than dial up, false advertising, refuse to give refund Germantown Maryland
Hughes Network Services or better known as HughesNet, ripped me off. I spoke to a customer service representative and she told me all about their service. Seemed to be really good service considering I live in a rural area. I really didn't have a choice but to get their service if I...
Entity
Hughes Network Systems / HughesNet
Categories: Internet Service Providers
53, Report:
#308073
Posted Date:
Feb 11 2008
Hughes.net (formerly DirecWay) Are They Missleading Us? Do They Care About Us? What happens when you have a problem with your service? Germantown Maryland
11-2007 I had HughesNet installed. My installer told me that he had the exact same equipment as me and the same package. 1.5 meg download and the 7000s modem. He assured me that the FAP was 425 meg in any given 4 hr. block. That is NOT true. Its in any given 24 hr. block. Any 24 hrs...
Entity
Hughes.net
Categories: Internet Services
54, Report:
#307471
Posted Date:
Feb 09 2008
Hughes Network Over priced for service you can only use a couple hours a day Internet
I paid $649.00 for the modem, then they claim I have to give them my bank/credit card info because so they can draft the money or I can not have service. They offer a $100.00 dollar rebate you can collect after you receive your first bill and you only have so many days to claim it. ...
Entity
Hughes Network
Categories: Internet Service Providers
55, Report:
#295661
Posted Date:
Jan 14 2008
Hughes Net - Hughes Network Systems, LLC - Direcway, The HughesNet Fair access poloicy causes their service description to be fraudulent. Atlanta Georgia
Hughesnet broadband internet service for residential customers has various plans, each with a different bandwidth limit. While this approach is very poor from a marketing and customer satisfaction perspective, it is not fraud. Just very BAD marketing.
I can hit my daily limit i...
Entity
Hughes Net - Hughes Network Systems, LLC - Direcway
Categories: Internet Service Providers
56, Report:
#294180
Posted Date:
Dec 24 2007
Direcway\Hughesnet Change's the rules in the middle of the game. Meshoppen Pennsylvania
I live in an extreemly rural area and run a home internet based buisness. The internet is my livelyhood. Unfortunately my only options here are dial up or this blasted dish.
When I first got the service approx 4 years ago my first surprise was the cost of the dish and the modem. ...
Entity
Direcway\Hughesnet
Categories: Internet Service Providers
57, Report:
#294049
Posted Date:
Dec 23 2007
Hughes Network Fair Use Policy Germantown Maryland
Original Contract: Direcway satelite Internet 12/09/05
Current services: Bought out by Hughes Network
I never had any problems with my internet speed or had heard of a fair access policy until Hughes Network took over Direcway.
For the past year I thought the problem was ...
Entity
Hughes Network
Categories: Internet Service Providers
58, Report:
#286733
Posted Date:
Dec 15 2007
Hughes Net Internet *non* Service Provider Hughes over sells available bandwidth, causing poor overall Internet service Germantown Maryland
Due to our remote physical location, options for connecting to the Internet is severely limited. We originally signed up with DirecWay in 2003, and though the Internet service has not been outstanding, it has been better than dial-up, which is our only other alternative for now.
...
Entity
Hughes Net Internet Service Provider
Categories: Internet Service Providers
59, Report:
#291134
Posted Date:
Dec 13 2007
Hughes DirecWay, Hughesnet 11k is NOT faster than dial up Www.hughesnet.com www.hughesnet.com
I can understand a fluctuation in speed based upon the number of users. Speed will fluctuate, this is the reference made in Hughesnet Advertisement up to 700k and speeds may vary, it might be 200k but you could get 700k, fair enough.but Hughesnet promises faster than dial up which i...
Entity
Hughesnet
Categories: Internet Service Providers
60, Report:
#286187
Posted Date:
Nov 23 2007
Hughes Satellite (formerly Direcway) Web surfers will drown using Hughes Satellite! It's what you don't know that will get you! Nationwide Internet
My internet get up and go just got up and went tonight when my satellite internet became virtually useless! I've had Hughes for almost two years, and not one word was said to me about a Fair Access Policy.
Just back in October, my signal strength was suspect, so a local repairman...
Entity
Hughes Satellite (formerly Direcway)
Categories: Internet Service Providers