1, Report:
#1478069
Posted Date:
May 01 2019
LaZBoy Will not honor extended warranty I purchased Monroe MI
My husband inherited an old recliner and I saw the great quality the chair has with thick leather and tight seams. I decided to save up some money and get one for myself. When we were at the store I noticed the leather was a lot thinner than our old chair. I asked the salesman about...
Entity
Categories: Furniture, Furniture Manufactures
2, Report:
#1452077
Posted Date:
Jul 17 2018
Lebco Industries and Lazy Boy Furniture Gallery Terrible Customer Service and Terrible Product Dallas Texas
Absolute worst customer service I have ever experienced!! Michele Mauldin the customer service manager in Dallas was by far the worst person I have ever dealt with. Our couch we waited 10 weeks for came badly damaged. They did nothing at all to ease the stress associated with that -...
Entity
Categories: Furniture
3, Report:
#1323466
Posted Date:
Aug 19 2016
La-Z-Boy LEBCO Lazyboy Defective product, low quality, repair instead of refund or replace, hard to contact corporate location Dallas Nationwide
I purchased a Niagara leather reclining sofa and chair set in February 17 2016. From then until now, your customer service has been called to our home 4 times! There is a design flaw in this set! The wood has cracked underneath but it's just particle board, not real wood. The a...
Entity
Categories: Furniture Manufactures
4, Report:
#1160338
Posted Date:
Jul 08 2014
Guardsman Furniture Protection HUGE SCAM - Will do anything possible not to cover your claim. Grand Rapids, MI MI
Huge Scam - Will do anything possible not to cover your claim. I had opened a claim for a leather couch and 2 recliners that were purchased from LaZBoy a few years ago. When I had phoned in the claim, she stated she would email me a report to fill out. A...
Entity
Categories: Warranty Companies
5, Report:
#1152298
Posted Date:
Jun 05 2014
Lazboy Tipperary Sales TRUE PRICES FROM EMPLOYEES POINT OF VIEW SC
ATTENTION all Lazboy customers! I am here to help you not to spend unnecessary money by purchasing from a Lazboy Gallery. You should never make a hasty buying decision when visiting a Lazboy Gallery. If you take the time to shop around, you will find the sameproduct for 20%-30%...
Entity
Categories: Furniture & Furnishings
6, Report:
#1152142
Posted Date:
Jun 04 2014
Lazboy Tipperary Sales LAZBOY PRICES CHEAPER LEXINGTON South Carolina
Here are reasons why no one should ever buy furniture from a La-Z-Boy Gallery. I will only speak of what I have witnessed first hand from working there several years. This will be isolated to the La-Z-Boy Galleries in Lexington, Greenville, Charleston SC, Charlotte NC and one i...
Entity
Categories: Furniture & Furnishings
7, Report:
#1016018
Posted Date:
Feb 18 2013
LA-Z-BOY FURNITURE GALLERIES Lebco Industries I have been sold a LEMON new sofa, Internet
ON OCTOBER 31, 2012 I HAVE PURCHASED IN GOOD FAITH A BRAND NEW SOFA FROM THE LA-Z-BOY FURNITURE GALLERIES ON 9900 SOUTH IH-35 IN AUSTIN TEXAS. THIS SOFA (FROM DAY ONE) IS DEFECTIVE AND MAKES CONTINUOUS LOUD KNOCKING AND METAL SQUEALING NOISE WHEN WE SIT ON IT. TH...
Entity
Categories: Furniture & Furnishings
8, Report:
#916321
Posted Date:
Jul 23 2012
LaZBoy Rips in the fabric results in rip-off to consumer Monroe, Michigan
After having spent almost $7,000 to furnish my new home with custom-made LaZBoy furniture in 2006, I went back two years later, this time to a different store, the one on Cooper Street in Arlington, Tx. to have a custom made rocker recliner made. The cost with 5 year warranty ...
Entity
Categories: Furniture & Furnishings
9, Report:
#892722
Posted Date:
Jun 04 2012
Lebco Industries DBA Lazy Boy I bought a recliner w/extended warranty. The spring broke & caused the cushion damaged. I was told that they would order the parts and fix it in my home as I am DISABLED! Now CHAIR CANT BE FIXED IN MY An employee came to my home and said he would order the parts and it was easy to repair in house. Now they called days later saying that was not the truth, it would take 2 weeks. Today Pat said it wou Dallas, Texas
I bought a Lazy Boy Chair in Farmers Branch, Texas. The store manager Troy 972-980-0686 said that I had to go through Lebco Industries, since I bought the extended warranty. When I bought the chair, I advised the purpose of the recliner, as I can't sleep in a bed. I filed a claim an...
Entity
Categories: Questionable Activities
10, Report:
#605417
Posted Date:
May 24 2010
LaZBoy Furniture Galleries Expensive LaZBoy Recliners are worn out Glendale , Arizona
I bought 2 LaZBoy Recliners( leather) its been about 3 years ago, I can't remember if I bought the warranty or not, but the reason I bought them is because I was told there is a lifetime warrranty on them. the brochere they gave me says( LaZBoy Furniture Galleries has bee...
Entity
Categories: Department & Outlet Stores