1, Report:
#1495407
Posted Date:
May 19 2020
SmartFares Incompetent Booking-Failure to Correct flight Itinerary or Refund Monies San Diego California
Booked a trip for 2 to Lima Peru from Los Angeles for the 22nd of May. The trip was via AeroMexico LAX-MEX-LIM a 2 hr layover in Mexico City. Received confirmation from Smartfares MMV68Z. When I rechecked a few weeks later at AeroMexico the code was changed to UMKKYL. I was no lon...
Entity
Categories: Air Travel, Travel booking site
2, Report:
#1467120
Posted Date:
Nov 11 2018
Smartfares Scammers San diego California
They charged me higher price for flight ticket different from the one on their site and email sent for me . Now more than 2 months passed since 20 September and they refuse to refund me and they don't follow procedure for sending SMS with price before payment through bank account
Entity
Categories: Transport Bond Agents, Ticket Sales, Sales, Travel Companies
3, Report:
#1436899
Posted Date:
Apr 02 2018
Smart Fares wouldn't give me refund for canceling California
When I bought my ticket it said on smartfares.com that I can buy it risk free if I cancel within 24 hours. I purchased the ticket at 3:30 pm April 1st. I then found a cheaper flight with another airline that was leaving sooner. I already missed one day of work because I couldn't fin...
Entity
Categories: Travel Agencies
4, Report:
#1401095
Posted Date:
Sep 19 2017
SmartFares smartfares.com Used my misfortune to try to scam me Internet
DO NOT book flights through SmartFares! Pay the extra $50 to book directly from the airline!
I booked 2 roundtrip flights to Asia using this service bacause they had the best deals online for $1300 total. The airline ended up not letting me on the plane because of Visa issues (anoth...
Entity
Categories: Air Travel
5, Report:
#1398645
Posted Date:
Sep 08 2017
Smart Fares Used both Smart Fares and Jet Fly in the conversation Bought a one way ticket to Phoenix, Az for9-10-17 on Frontier.Was unable to ever get a email confirming this purchase . Spent 3 hours trying their various lines so used their buy ticket number to even get anyone to answer . Then was told they must have the wrong email address and they would transfers me . Was left out in cyber space ??? Canceled my credit card to void this transaction Internet
Answered a email GoLastMinuteFareAlert . My son is sick in Phoenix and I bought a ticket for 9-10-17 one way from Baton Rouge to Phoenix. Their phone number is 1-800-717-5015
They were all Japanese.Said they wereSmartfares and Jet Fly.
Cost was $233.80 with Frontier Airline . I wa...
Entity
Categories: Air Travel
6, Report:
#1368165
Posted Date:
Apr 18 2017
Smartfares.com Alternate Business Names • LBF Travel Inc • Travelation • Low Cost Airlines • HotelWiz bank debit fraud over takeing fees san diego Internet
Purchase travel tickets for a round trip in australia being australian. When i checked bank statement two later noticed and extra debit taken for 308.55usd which was not supposed to have been taken
contacted them about the wrongful debit and what the y did after i requested a ...
Entity
Categories: Air Travel
7, Report:
#1349500
Posted Date:
Jan 13 2017
Smartfares Purchase airlines tickets, Sandy Springs Georgia
I purchase two airlines tickets using Smartfares mobile app. One day before flying a try to check in. The Airline company asks for a confirmation number. So, I went to look for my confirmation number on my itinerary email that I received after purchasing the tickets. The itinerary e...
Entity
Categories: Travel Agencies
8, Report:
#1314544
Posted Date:
Jul 01 2016
LBF Travel Smartfares and Travelation Trip Paid for by credit card but never booked San Diego Internet
Booked trip May 3, 2016, to Madrid, Spain. Credit card charged and confirmation email received. The nightmare began when upon arrival at ticket counter was told ticket never was paid. Sent to another airline counter and sent back to Amerucan. So much has transpired, but the gi...
Entity
Categories: Air Travel
9, Report:
#1285200
Posted Date:
Feb 05 2016
LBF Travel, Inc. Smartfares Carolyn Gallant Cancelled airfare May 2015. Was told to contact Alaska Air when ready to make reservations within a year. I called Alaska Air to make reservation but was told that Alaska Air would refund money instead of making reservation and that on and I was sent an email from Alaska Air that on January 26, 2016, refund was forwarded to LBF Travel and they will credit my account accordingly. I've tried to ascertain the status of refund by calling LBF Travel three times. Once I was hung up on and when I called back I was told that there is a dispute with collections. I've been hoodwinked and bamboozled. I pray the same doesn't happen to you. San Diego California
April 15, 2015 I made airfare reservations via Smartfares.com. I didn't receive any confirmation and when I called back to get a confirmation number I was told that there was no confirmation number and that someone would email me the confirmation number in a couple of hours. &...
Entity
Categories: Air Travel
10, Report:
#1271013
Posted Date:
Nov 30 2015
smartfares Did NOT book flight Internet
I booked flights for my husband and myself when his sister passed away. Smartfares sent me a confirmation email the same day,and I was (I thought) ready to go.
The day prior to our flight,I had not been charged for the airfare,nor had I received my etickerts,so I chatted online with...
Entity
Categories: Air Travel