1, Report:
#1477438
Posted Date:
Apr 20 2019
SmartFax J2 Global J2 J2 Global Inc., and its affiliates. Won't allow cancellation!
You are not able to cancel once you sign up. I opened a free trial for this online fax service and then decided to cancel the service the same day. First of all, when you go to the billing section on the website it sends you a page that says you can cancel by clicking a link. ...
Entity
SmartFax
Categories: efax services
2, Report:
#1447251
Posted Date:
Jun 13 2018
Smartfax IMPOSSIBLE to cancel! Stay away! Michigan
I can't believe I didn't research them better before signing up for their free trial! The service actually worked fine the ONE time I used it, but...
After being lazy, letting the free trial end, and getting charged for a month... I started trying to cancel. They're nice enough ...
Entity
Smartfax
Categories: efax services
3, Report:
#1443535
Posted Date:
May 18 2018
SMARTFAX.COM SMARTFAX.COM CANNOT CANCEL FREE TRIAL Florida
Typical online free trial service. Most are difficult to cancel, this one seems impossible.
Phone number will not connect to a live person and ends with leaving a message to no one.
Website used for canceling does not recognize your information
emails to customer support to return...
Entity
SMARTFAX.COM
Categories: efax services
4, Report:
#1441260
Posted Date:
May 02 2018
![](https://www.ripoffreports.com/report-images/45*34/docs/r1441260-gmm0hq-m9e6kogfqy.png)
SmartFax SmartFax is a trademark of j2. Not easy to cancel service; they will continue charging monthly fee even after you request cancellation. Internet
Plainly put - disappointed! Fax transmission is slow - but it goes through after a while. But the main issue I have is trying to cancel this service with SmartFax - it was a drag to get it finally done!!! I tried to cancel my service on 4/22/18 - as instructed in their Support Cente...
Entity
SmartFax
Categories: efax services
5, Report:
#1346274
Posted Date:
Dec 29 2016
smartfax Deceptive Company Internet
Concerning SmartFax Service:
If I knew what I knew today I would NOT have signed up for their service. The monthly cost is $6.95 per month even if you do not use the service, and more if you do use the service. I called their number to cancel and the person answering the phone said ...
Entity
smartfax
Categories: Small Business Services
6, Report:
#1300623
Posted Date:
Apr 19 2016
Smartfax.com smartfax.com SCAM that you can not cancel! Internet
I signed up fro the free trial option of Smartfax.com for a client of mine that needed fax services and their fax line was not working. I did not have time to work with someone for the billing portion, so I just added it to my card (figuring we could change the card later). Afte...
Entity
Smartfax.com
Categories: Voicemail Services
7, Report:
#1294721
Posted Date:
Mar 20 2016
SmartFax.com Cancellation - They Never Cancel Canton Michigan
I wish I researched SmartFax. I've gotten burned!! I used them for a while, everything was ok, until my credit card expired. I went to the website after getting the reminders that my card was expiring, and I put in the new expiration date, which was all that was changing from my car...
Entity
SmartFax.com
Categories: On-Line Business
8, Report:
#1274353
Posted Date:
Dec 15 2015
Smartfax Scammers, will not cancel and overcharge for services Internet
I needed to fax a medical paper quickly and chose Smartfax to send it. Big mistake! After I was finished and looked for a way to cancel the service (before the free trial ended), I realized there was no way to cancel on the website. I emailed the company and requested they can...
Entity
Smartfax
Categories: Internet Fraud
9, Report:
#1258908
Posted Date:
Oct 03 2015
Smartfax Scam online fax company Internet
I realized my computer did not have the ability to send and receive faxes so went online to try a company. I found Smartfax and signed up for their FREE no risk one month trial. After trying to send one fax I relaized it was not going to work out.The capcha they require you to use w...
Entity
Smartfax
Categories: On-Line Business
10, Report:
#1247053
Posted Date:
Aug 07 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1247053-yqatwu-avu5wwavq3.png)
Smartfax Can't cancel free trial Internet
What a ripoff internet fax comany!!! They give a free trial which is impossible to cancel with the instructions they give. After entering info into smartfax.com/cancel it says to hit the chat button below to complete cancellation. Unfortunately, there is no chat button. I emailed cu...
Entity
Smartfax
Categories: Software