- Report: #1511525
Complaint Review: Ace Depot - Northvale New Jersey
Reported By:
Center for Sight -
Sacramento, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Ace Depot
159 Paris Ave Northvale, 07647 New Jersey, United States
Phone:
800-844-0962
Web:
acedepot.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ace Depot Never shipped my item and have horrible customer service Northvale New Jersey
This is the most horrible company I have ever ordered from. I placed an order on 8/3/21 for ground shipping. I called on 8/27 when I didnt receive the item and they said it got "caught up" in the system. They couldnt explain what that means. I asked to speak with a manager- I was sent to VM.
I called 10+ times and never got a call back. I emailed and the only response I got was someone (no name was attached to the email) sending a tracking number for the item. Today, 9/1/21 the item has still not shipped. I have reported this horrible company to the BBB and plan on reporting them to whomever will listen.
