- Report: #1489349
Complaint Review: Alarm Monitoring Services Cencom Inc - Kirkland Washington
-
Author Confirmed
Why?
Alarm Monitoring Services Cencom Inc
8525 120th Ave NE, Suite 222 Kirkland, 98033 Washington, United States
Phone:
4259994666
Web:
www.alarmmonioringservices.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Alarm Monitoring Services Cencom Inc Alarmmonitoringservices.com FireMonitoringServices.com ElevatorMonitoringServices.com Alarmpartner.com VirtAlarm.com Monitor Alarm Services Kirkland Washington
I have tried three times to cancel the alarm service and they will not let me cancel until I pay what they claim I owe them. I did not allow them authorize them or ask them to renew my service. I emailed them and called them and they said the only way to cancel is to go onto their website and cancel.
I try and it says I cannot cancel and will keep accruing charges until I pay in full then I can cancel. This should be an illegal practice and how can I cancel if the charges are not valid and they will not let me cancel until I pay what I do not owe.
I have not had service with this company as the old arm stopped working I told them several times and got a new alarm with a new company and all new equipment in January of 2019, when I still had time left for my completely paid in full service.
In fact there was 3 months left that I paid for in full that I did not ask for as a refund and they did not give refunds, but I did tell them the unit was disconnected and not working. I went on three times to cancel but it would not let me I kept calling and finally gave up as no one was able to help me and they kept telling me I had to go online.
I have asked for a copy of the contract several times and not authorized any additional charges as this was a yearly agreement that was paid in full and would be charged in full at each renewal without any peroration if I canceled early. I did not authorize it to be renewed and again tried to cancel several times.
TO GOOD TO BE TRUE DO NOT DO BUSINESS WITH ANY OF THESE COMPANIES!!!! IT IS A RACKET, YOU CANNOT CANCEL IF YOU OWE THEM MONEY BUT THEY ADD FEES SO THAT YOU ALWAYS OWE THEM AND THEN THEY WILL REPORT TO CREDIT BUREAUS. BEWARE...
