Complaint Review: Amazon DAU2 Delivery Station Austin Texas - Austin Texas

This is the sortation delivery center in South Austin, Texas.  Not the customer service hub.

I feared for my health contracting the Corona Virus at the DAU2 location.  When I got here. I learn from Kat from the leadership team that four people have recently contracted Covid19 and still not working (They did come back I spoke to an employee who knew three of the people who contracted Covid19 and confirmed the comment from leadership).

While working at the delivery station, I was a person who was given a megaphone to work as a Social Distance Champion to enforce Amazon's social distance policy telling people to stay six feet apart.  Guide them to new lines drawn to walk a path or push carts and that logistic delivery drivers not help other drivers load packages. There are signs all over the building to remind and enforce this policy.

Everyday, I was met with resistance and anger.  People would not listen.  The policy was never enforced.   I told one black lady she could not enter the break room because, the capacity was met and she had to wait a few minutes until someone leaves. She push me aside and entered the room.  This was recorded on camera and I told 3 manager and the HR person who were all black did nothing about it. I contacted a loss prevention manager who did nothing. 

I had a black man from a logistics company get aggressive approaching me and felt threaten as he got a few feet from me. A person with leadership intervene and saw what happen, fortunately had my back and reported the incident.  I continue to work, point out individual for serious violations and document incidents what was suppose to be a serious safety policy violation and it was ignored. 

The main offenders other than associates were the contracted delivery service partners and the building maintenance engineers.  The biggest agitators were Syntrik Logistics and K.O. Delivery & Logistics out of Austin, Texas who would talk back and give dirty looks.  If you got a package from one of those companies, I would be worried about getting contaminated from your delivery.

The other trouble makers were the maintenance crew.  They would walk too close to me and breaking six feet social distance rule and were walking side by side with each other.  I say something and they would stretch their arms out and wiggle their fingers in my face.  I went to shift leaders, managers and HR and pointed these dudes out.  I spoke to the head building manager DeAndre and he did nothing about it.  I uploaded a photo.

Finally, the social distance scheduler, Urlich, who assigned me to social distance stations told me that management does not care about social distance anymore.  They cut my staff over half..  He said, he was negotiating with demise.  I said, demise?  You speaking of death?  He said yes.

I went to HR and told them I fear for my health and life.  The company is doing nothing about from safety not contacting Covid19. When I left in July, 2020 there were 10 or more cases of people who had Covid19 and new cases the day I left.  HR is non transparent.  They will not tell you if you the person(s) who contract for privacy concerns.  They will not tell you if you worked the same shift or were around those who came down with the virus.  Everyday I felt I was playing Russian Roulette with my life if I will come down with the virus.