- Report: #1533389
Complaint Review: UBREAKIFIX - wauwatosa wisconsin
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Author Confirmed
Why?
UBREAKIFIX
2751 n mayfair rd ste E wauwatosa, 53222 wisconsin, United States
Phone:
414-316-9907
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
UBREAKIFIX Asurion quoted me 1 price and charged me more wauwatosa wisconsin
on 7/1/24 I took my iphone for screen replacement and was quoted $280 to fix the screen. I approved the price and when I got the phone back it wouldn't take a charge and was very hot and shut down every 5 min. I returned to the store and they said the battery was bad and I needed a new one. I explained it was a new phone and does not need a battery. Then they admitted that they put the wrong screen in and it would cost me another $147.69 for them to fix their mistake and put an apple screen on it. I refused and told them to take their screen out and I will go to apple. They said my old screen was gone and they can't do that. Now they have my phone hostage so I was forced to pay their $147.69 to get my phone back. This is bait and switch. I tried to resolve this with their corporate office and they offered me $40. I refused and told them it's not my problem that they put the wrong screen in and if they would have told me up front it was going to be $440 total to fix it I would buy a new phone.
