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  • Report:  #1496764

Complaint Review: Audix Hearing - Scottsdale Arizona

Reported By:
Loretta - AR, United States
Submitted:
Updated:

Audix Hearing
Scottsdale, Arizona, United States
Web:
Audix Hearing.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered hearing aids on Jan. 14th, 2020.  I could find no negative reports on them so I gave them my credit card number to order. 

They gave several reasons for delays, but in the end quit answering my e-mails (in  April) and I did not get a refund or the product. 

The name on the e-mails was "Amber, customer service" at Audix and "Amber, customer service manager" at Xoom Hearing.



1 Updates & Rebuttals

Loretta

Arkansas,
United States
Communications update

#2Author of original report

Fri, June 26, 2020

I spoke to a person today.  He said he would put my order in front and it should go out in a week.  I will update with future activity.  He said they had a lot of trouble in January.  I want to be fair, if in fact I get my order.

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