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  • Report:  #1494478

Complaint Review: BARB O'NEIL - Sacramento California

Reported By:
terry - Imperial beach, California , United States
Submitted:
Updated:

BARB O'NEIL
1212 Howe ave Sacramento, 95825 California, United States
Phone:
916- 927- 2240
Web:
Www. El Pollo Loco. Com
Categories:
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EX - RUBIO'S MANEGER BARB O'NEIL FIRED FROM FROUD COUGHT ON CAMERA MOVED ON TO NEW LOCATION IN SACRAMENTO CA!

A woman busted for stealing credit card info from customers at a New location drive-thru Take out doing Coronavirus lockdown. She is still fighting a case out of Sacramento county from Rubio's restaurant & Grill in Gold River,  She is out of jail on bond. Her alleged crime sheds light on a form of fraud that can have costly consequences for cardholders. This woman is not to be trusted or hired at any restaurant dealing with personal customers information.

When out to eat or shopping, it may be easier to use plastic if you don't have cash on hand, but one woman learned the hard way that it can make you a target for thieves looking for an easy payday.



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Barb O'Neil out of Roseville ca, seems to be making her rounds by leaving one job to the next to locate new victims in the system of the restuarant business world! This lady is very crafty and her boyfriend who worked with her is her crime partner who was hired by her at the Gold River Rubios restaurant in 2/5/2019 and out on parole after doing 5 years in Federal prison for financial fraud and 13 counts of burglary.

Barb O'Neil is facing similar charges in the up coming months accused of stealing and defrauding customers at a location in Roseville back in 1/9/2019. Her brush with the llaw back in 6/6/2018 she was arrested  for having sex in a park drunk under the influence of drugs and arrested.

There was many reports that the manager Barb O'Neil was stealing information from customers credit cards reported last week from a local reporter who had many complaints dealing with the take out drive through doing this epidemic lockdown facing Coronavirus nightmare! This is very disturbing and alarming and needs to stop.

Customers statement: 

"I ordered a meal and the waitress stole my credit card information, and I found out later because the bank called me because of some fraudulent charges," Petit said. "It was $267.00 first, then the hotel charges, I think, was, like, $750." I noted my credit card was used for safeway foods in Sacramento ca. 

I called and spoken to the manager at the location I last purchased a order and she was very rude and hung up after I confronted the strange activity on my credit card report. I called again and they told me the maneger Barb O'Neil refused  to discuss  the allegations and I reported it to the local police department.

At least 21 customers at the Elpollo Loco Mexican Restaurant at 1212 Howe Ave, Sacramento ca, 95825 location might also have been victims of the same type of theft the police said thursday afternoon after speaking over the phone with a officer who reported the strange behavior. 

The Sacramento detectives reported Barb O'Neils 35 year old boyfriend who is on parole Tim Harrsion....police and supplied surveillance video of him  allegedly taking pictures of customers' debit and credit cards while he  worked the drive-thru. Deputies said he admitted to the crime and still had pictures of the cards in his cell phone that's owned by the maneger Barb O' Neil. They where let go from the Rubios in Gold River California. It seems there criminal activities are continuing in the new location of Sacramento at the Elpolloloco Restaurant and Mexican Grill.

"It is very easy and it happens quite often," said Cynthia Albert, with the Better Business Bureau.

Albert said using cash is the only way to ensure credit card info is not stolen, but she said those who prefer the ease of plastic should be vigilant.

"Check your bank statement online every day if you can, and I know it's a pain and a lot of people won't do it, but as often as you can to see if there's any strange charges," she said.

Albert also said if you find you have been a victim of this type of theft, respond immediately. Reporting debit card fraud to your bank within the first two days could make you responsible for $50 of the stolen funds. After that, it is $500, and after 60 days you could have to cover the entire amount.

"But the good thing about a credit card is that they top it off at $50, but it's always good to report it immediately so they can give you another credit card, they can close that one out and they can flag your account," Albert said.

After her experience, Petit said she's completely changed her spending habits. 

"From now on, I will use cash. I won't use my debit card because it just leaves you open to that type of activity. It's unfortunate, but it does happen," Petit said. 

The Better Business Bureau said if your information is stolen, you should also contact the three credit bureaus to report it and file a police report to have proof of the crime for your debit or credit card company.

Be alert and aware of this restaurant! 

Brian Williams,

Sacramento Bee 

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