- Report: #1489666
Complaint Review: carrentals.com - Chicago IL
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Author Confirmed
Why?
carrentals.com
Chicago, IL, United States
Web:
carrentals.com
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carrentals.com False Advertising--Unlimitied miles--No Refund Chicago IL
Be very careful using this company! They rented my family a car from Fox that advertised, “Unlimited miles.” They collected ALL FEES in advance (several hundred dollars). When We got to the Fox rental counter they explained that due to “geographic restrictions” the car WAS NOT unlimited miles. Fox refused to give me the car that CARRENTALS.com collected money for in advance.
I then contacted CARRENTALS.com and they refused to refund the hundreds of dollars they collected for services that were NEVER RENDERED! This company should be avoided—they have a blatant disregard for their customers and are stealing money from families for services that are NEVER RENDERED!
One can only wonder how many thousands of dollars they take from honest families every year who never actually receive the services (car rental). A very interesting business model indeed.
1 Updates & Rebuttals
Momo
United StatesWhy In The Workd Are You Using These Third Party People?
#2Consumer Comment
Tue, December 31, 2019
Experienced car renters and travelers NEVER use these third parties to arrange rentals! These third parties CANNOT do anything YOU can't do for yourself! They cater to the inexperienced! When things go wrong, YOU are the one left holding the bag! When you want to rent a car, you car the rental car places yourself! These third parties aren't worth even a half cent!
