- Report: #1485699
Complaint Review: Comcast - Nationwide Nationwide
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Author Confirmed
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Comcast
Nationwide Nationwide, Nationwide, United States
Web:
www.comcast.net
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Comcast Xfinity Locked me out of my email account Nationwide Nationwide
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On the morning of Tuesday, September 24, 2019, I went to log into my [email protected] email account and was greeted with the following error message: "Error
We're sorry. It looks like something went wrong. Please try again in a moment."
I talked to two or three support technicians at Comcast, and none of them could help me. Day 2 (Wednesday, 9/25): Problem continued; chatted with three Comcast support techs, was given two ticked IDs: SI036586833 and CR869592236. Day 6 (Sunday, 9/29): I continue to get the aforementioned error.
I filed a complaint with the FCC and FTC Saturday, 9/28. I am now going into my second week with no access to my email.
2 Updates & Rebuttals
Tara
Austell,Georgia,
United States
I am up to date
#2Author of original report
Tue, October 01, 2019
I am up to date on my bill. I can access other areas of the comcast website, I just can't access email.
The Dog
United StatesOne Question
#3Consumer Comment
Mon, September 30, 2019
How far behind are you on your bill?
