- Report: #1487037
Complaint Review: Copa Airlines - Miami Florida
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Author Confirmed
Why?
Copa Airlines
Waterford Center, 6205 Blue Lagoon Drive Suite 200 Miami, 33126 Florida, United States
Phone:
1 800 359 2672
Web:
https://www.copaair.com/en/web/us
Categories:
Business Rating:
(0)
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Copa Airlines False Advertising Miami Florida
Here is the ad that COPA has posted: #PanamaStopover ofrece a todos nuestros pasajeros dos destinos por una misma tarifa. Nos llena de orgullo ser parte de este gran proyecto, que cautivará los corazones de todos los viajeros de turismo en conexión y posicionará nuestro país como un destino atractivo a nivel mundial.
Translation:
PanamaStopover offers all our passengers two destinations for the same rate. We are proud to be part of this great project, which will captivate the hearts of all tourism travelers in connection and position our country as an attractive destination worldwide.
When I tried to extend my stay by 3 days at the end I was told that the promotion did not apply to the fare I booked at the COPA site. Here was my reservation # D12VH. YOUR ad says "ofrece a todos nuestros pasajeros dos destinos por una misma tarifa. ..."
Translation: It offers all our passengers two destinations for the same rate. ... "
It does NOT say the PanamaStopover promotion has exceptions. I would like to buy my ticket at the rate shown and extend the trip by 3 days in Panama before going back to Tampa.
It does appear that COPA is engaging in false advertising and violating the laws of the United States, specifically 15 U.S.C. § 1125(a.
