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  • Report:  #1527751

Complaint Review: Firestone Auto Care - Shorewood Illinois

Reported By:
Debbie - Plainfield, United States
Submitted:
Updated:

Firestone Auto Care
601 Brookforest Ave Shorewood, 60404 Illinois, United States
Phone:
8157683926
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I took my car in for repairs after my oil was leaking. I paid for a Complete Car Inspection which wasn't done. The informed me I needed an oil filter housing and an oil change. Had they done their job properly especially when they did the oil change they would have seen that there was radiator fluid and metal shavings in the oil. That means I would have needed a head gasket and new engine. Instead they did unnecessary repairs and charged me a ton of money. My car broke down after less than 48 hours of having it "serviced " at Firestone. They refuse to take responsibility for this. They have horrible reviews and subpar service and charging $ for unnecessary service repairs. My car was junked 3 days after service. They never should've repaired my car if they had been honest instead they just wanted my money. 



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