- Report: #1524381
Complaint Review: First Premier Bank Credit Cards - Sioux Falls SD
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Author Confirmed
Why?
First Premier Bank Credit Cards
PO Box 5529 Sioux Falls, 57117-5529 SD, United States
Phone:
800-987-5521
Web:
www.mypremiercreditcard.com
Categories:
Business Rating:
(0)
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First Premier Bank Credit Cards First Premier failed to tell me that there is an annual fee of $144.00 or $12.00 a month! Sioux Falls SD
First of all, I was unaware of the $144.00 annual fee because they do it so slyly that you would never notice. First Premier, tells you after a while, that you are eligible for a credit increase. They say you are eligable for a $100.00 increase and then tell you that you will pay only $25.00. So, you think nothing of it and think you are getting something good, when in reality, they are hitting you over the head with more fees! I have been on the phone with them several times and have spoken to a few supervisors that were dumbfounded and did not know how to answer me when I told them I was NOT informed of this fee. One of them said I should have read the terms and conditions. I told him, that I received new cards in the mail (yes, I have two accounts with them) and no one asked me if I wanted to accept the NEW terms and conditions of the NEW cards. Everytime they renew your card, they must inform you of the terms and conditions, which First Premier did NOT do! First Peremier should have sent me an email asking me. "NOTICE OF CHANGES TO YOUR ACCOUNT." They did NOT do this! But one credit card company , a different one, had the courtesy to ask me in an email if I would accept the new terms or decline. I declined, and they closed my account. When I told this so-called supervisor at First Premier, that he should have FLAGGED me down, the way the other credit card company did in an email and asked me if I wanted to renew at these new terms, he went silent and did not know how to answer me. The only thing he did was repeated what he said before about reading a contract, that was sent to me in 2009! First Permier should NOT get away with this bad behavior. I wanted to cancel both FP cards, but if I did that, they would charge me the entire balance of their stupid cards! ----DO NOT ACCEPT FIRST PREMIER AS YOUR CREDIT CARD COMPANY!---I AM STILL FIGHTING THIS AND WILL NOT STOP!---
1 Updates & Rebuttals
Linda
Las Vegas,Nevada,
United States
First Premier credit cards. I forgot to add what the rep said if I cancelled these two First Premier credit cards.
#2Author of original report
Mon, February 06, 2023
The Rep said , if I cancelled these two First Premier credit cards, I would be paying the interest and the $12.00 fee a month, until both cards are paid off. ( I had to force that out of him, because he did not want to tell me the truth about that) But how can I pay off both cards if I am paying INTEREST and a $12.00 FEE every month? At this rate, I will be paying them until I am dead!
