- Report: #1514291
Complaint Review: Gold Standard Auctions - Dallas TX
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Author Confirmed
Why?
Gold Standard Auctions
1910 Pacific Ave Suite 11200 Dallas, 75201 TX, United States
Phone:
(972) 800-6456
Web:
http://www.goldenstategalleries.com/
Categories:
Business Rating:
(2)
Tell us has your experience with this business or person been good?
Gold Standard Auctions Golden State Galleries Failure to deliver paid items. Failure to communicate concerning issue. Missing item in received package. Dallas TX
issue: Products not sent after payment, missing items, grossly overgraded coins.
Fakes represented as genuine (from another buyer).
There are people across the USA with the same issue(s).
I have not been able to get tracking numbers nor any response concerning this issue from Gold Standards (hibid). Their phone messages are full so cannot leave a voice msg. Emails about this issue are not answered or returned. Same with Golden State Galleries (associated w/Gold Standard).
I have over $10k of invoices paid and no product received.
Am researching class action as of this writing.
1 Updates & Rebuttals
John
Buckeye,Arizona,
United States
NGC submitted coins return shows overgrading by GSAuctions
#2Author of original report
Wed, October 05, 2022
Just received this item back from NGC. Seems to be a pattern with this house. Cleaned items and at least 1 grade less than advertised. I'd like to return this item for full refundSent tthis to gold standrad auctions.
reesponse: Gold Standard Auctions Sep 19, 2022 8:29 AM MST Good Morning , I will address your concerns with management to see what can be done in regards to this. In order to have a little extra information, would you be inform what the issue was with Lot 55218 so I can let them know accordingly? responded w/info. nada since. ============================================ what management?
