- Report: #1519136
Complaint Review: Gold Star Honeybees - West Gardiner ME
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Author Not Confirmed
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Gold Star Honeybees
1043 High Street West Gardiner, 04345 ME, United States
Phone:
207-449-1121
Web:
https://www.goldstarhoneybees.com/
Categories:
Business Rating:
(1)
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Gold Star Honeybees They sell and ship packages of natural honeybees accoss the USA and state that bee packages are insured by USPS. West Gardiner ME
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Gold star makes a big point of stating that "Each 3# package of honey bees is insured for your full purchase price." with USPS. This is true only if the package of honeybees is lost or damaged. However when the honey bees arrive, dead because the lacked enough food or the trip accross the country or any other reason there is no insurance coverage. USPS does not insure any animal to be delivered live. This is very clear i USPS policies on shipping live animal. Yet when dead bees are recived, Gold Star tells the buyer to file claim with USPS and when it is denid to appeal. Neither works on gettingthe buyer money back and Gold Star knows this.
Packaging and shipping to assure that the honeybees arrive alive is the responsibilty of the shipper. In this case Gold Star honeybees. Gold star does not replace the dead bees or refund the purchase price and replies on their false statement that they paid USPS for this insurance and that the buyers issue is with USPS.
This is clearly a deliberate attempt to misleasd their customers.
1 Updates & Rebuttals
Flint
Rolla,Missouri,
United States
Not true
#2Consumer Suggestion
Sat, September 10, 2022
You are wrong. The USPS does insure live bees:
526.22 Claims for Bee Shipments
Indemnity claims (see DMM 609) for damage, partial loss, and loss of insured shipments of mailable bees are accepted only in the following situations:
- Death of the bees resulted from Postal Service handling after conditions for mailability were met and when there was strong likelihood that the shipment could have been safely transported.
- Contents were lost because of damage to the container while in Postal Service custody.
- The complete package was lost in the mail.
