- Report: #1516963
Complaint Review: Grilling Grills - Kaser NY
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Author Confirmed
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Grilling Grills
32 Dover Terrace Kaser, 10952 NY, United States
Phone:
877-737-0293
Web:
Grillinggrills.com
Categories:
Business Rating:
(1)
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Grilling Grills LLC Grilling Grills accepted a $2,700 order, failed to deliver the product, then offered to sell the exact same product again for more money. Kaser NY
I made an online purchase of a Blaze 32" grill from Grilling Grills for $2,704.99, fortunately via Paypal. I received a confirmation email from the company. Several days later I received another email claiming that they are "temporarily out of stock" and that my order is being canceled upon my request, which was false.
I went on their website and it showed that 8 of the item I purchased was in stock. I contacted Grilling Grills via email, and they replied that I could purchase the grill again, but for $100 more.
It appears that Grilling Grills is knowingly selling products they may or may not have, fail to deliver the product, then cancel the sale if they can sell the product elsewhere for a higher price.
1 Updates & Rebuttals
Chaya
Nanuet,New York,
United States
Grilling Grills A legit and recomended Store.
#2UPDATE Employee
Mon, March 21, 2022
Thanks for allowing us to explain what happened. Our customer placed an order on February 24 for the Blaze 32" on February 28; we canceled the order Because it went out of stock due to the supply chain.
On March 3, we got it back in stock, but for a More expansive price, due to the inflation and the price increasing throughout the world.
On March 16, this customer came ahead and requested to reinstate his order; we explained to him that the price increased, but since the inconvenience we caused him, we can give it to him for $100 less then our price, which he was not satisfied with it. And here we are!
I hope this founds helpful. Have a blessed day!
