- Report: #1518552
Complaint Review: Liberty Mutual Insurance -
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Author Not Confirmed
Why?
Liberty Mutual Insurance
United States
Web:
libertymurual.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Liberty Mutual Insurance Liberty Mutual Bait and Switch. Promised to save money, then raised rates drastically every 6 months even though no claims.
Was promised by agent that I would save "Hundreds" over my existing policy, but each time my policy came up for renewal, my rates would increase drastically even though I never had an accident, claim, anything that would cost them money.
After one year, my rate was higher than what I had been paying, and when I got my next bill, I shopped around and found the company I used to be with would have actually gone down because good driving, so I had to leave Liberty Mutual.
When I called to cancel, they actually didn't seem shocked or try to save me, they seem like this is their business model, advertise lower rates and keep jacking people as long as possible until they can't take it anymore.
