- Report: #1515422
Complaint Review: Mercari -
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Author Confirmed
Why?
Mercari
United States
Web:
www.Mercari.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Mercari They lied to me and stole money when I was trying to sell on their site.
I started the process to sell on Mercari. I was contacted by a buyer and was told there was an issue with his payment and I needed to contact Mercari. He gave me the [email protected]. So I did. They told me that in order to verify my identity and protect buyers from fraudulent sellers I needed to purchase a gift card for min. of 200 and a max of 500. I know people who sell on there and they never had to jump through these hoops. I told them I haven't been working and have been on quarantine.
200 is a lot right now is there another way. They said it is the rules and it is a new development this year. It was a onevanilla card. They assured me it would be given back and deposited right after processing. So I did. After it processed they said there was an issue and I needed to extend my credit. They told me I had to purchase another 500 card. I told them that has nothing to do with verifying my identity. I told them they are not Amazon and what they are asking is questionable and requested a refund. First they said they would now they are not responding to any attempt to contact them.
