- Report: #1521926
Complaint Review: Money Metals Exchange LLC - Eagle Idaho
Reported By:
BLESSED -
Fayetteville, AR, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Money Metals Exchange LLC
P.O. Box 2599 Eagle, 83616-9120 Idaho, United States
Phone:
800-800-1865
Web:
https://www.moneymetals.com/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Money Metals Exchange, LLC Michelle Blackburn, Matt Johnston Quoted one price and charged another. Once I complained, I was immediately sent to collections on a scam charge. Eagle Idaho
Report Attachments
Collections letter dated 10/13 & Sales order 10/9
Greetings!
Buyers Beware!
This company quoted one price on line, and told me they had product in inventory. When I made the purchase, the price was different. I called in to correct the issue, and I was told that there was no correction to be made. I told them to cancel the order, and they began threatening me with "collections". They based their claim upon having to buy the product to fill the order, which is a direct lie, based upon my prior conversation with their rep, Matthew. Either way, they lied to me. Not good in a precious metals transaction. A few days later, I got a demand for full payment in the mail, abd the very next day, I got a collection notice. Is this how you want your broker to treat you?? See attached docs. Note that the order date is Oct 9, and the collection notice date is Oct 13, that is just 4 days later! Greedy little buggars! As I said, Buyers Beware! As you can see, it was a sizeable order...that they lost!
