- Report: #1512487
Complaint Review: Mr. Sandless Colorado Springs - Colorado Springs CO
Reported By:
Josh -
Colorado Springs, CO, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Mr. Sandless Colorado Springs
Colorado Springs, CO, United States
Phone:
719-434-1415
Web:
https://www.mrsandless.com/coloradosprings-co.php
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Mr. Sandless Colorado Springs Mr. Sandless Failing to deliver on their promise of a gray floor. It turned out brown. Colorado Springs CO
Chase (the owner) came out to my house to bid refinishing my floor. I explained that I wanted the floor to be dark gray. He said he could do that. After 4 days of working, the technicians could not achieve the gray color I was promised. The floors came out brown.
Chase was called back out to the house to take a look. He said he was very sorry that it came out brown. His technicians also agreed that the floor was brown. Chase did not explain what is possible with my species of wood. He did not show me any samples of finished colors either.
His company took my payment over the phone and produce no paperwork for me to sign. No work order or service agreement. Upon asking for my money back, he said it was non-refundable.
1 Updates & Rebuttals
Josh
Colorado Springs,Colorado,
United States
Happy customer
#2Author of original report
Thu, January 06, 2022
They refunded me in full.
