- Report: #1508774
Complaint Review: Nectar -
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Nectar
United States
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Nectar Return policy: Told me I had 1 year to trial mattress and 90 days to trial bed
Told me return policy before I bought it and when I went to return, they changed the trial dates and refused to refund me. I've been trying to return mattress for 4 months and they refused to refund adjusting bed frame. I was told that the bed was a one year return and bedframe was 90 but they changed it to 60 and now 50 days and refuse to take bedframe back and give me my refund. All lies! The product is terrible, the mattress is uncomfortable and the adjusting bedframe is very noisy and massaging function is annoying to sleep on. Return policy is ridiculous...
