- Report: #1515111
Complaint Review: PayPal - San Jose California
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Author Confirmed
Why?
PayPal
2211 North First Street San Jose, California, United States
Web:
https://www.paypal.com/
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Business Rating:
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PayPal Charged me in uruguayan pesos but I chose to be charged in US dollars. I ended up paying an extra $418 San Jose California
On January 8, 2022, I made a purchase through PayPal for $ 4,996 with my credit card. When choosing the payment method, I chose to make the payment in dollars and not in pesos (my local currency).
PayPal, anyway, charged me the payment in pesos, so I ended up paying 250 dollars more thanks to the PayPal conversion which is very unfavorable for the customer.
My credit card, which is in dollars, when receiving a payment in pesos converted it to dollars, causing me to lose another 170 dollars in the conversion.
In the end, the amount of 4996 that I selected to pay in dollars cost me $ 5414.
I contacted PayPal on several occasions and they told me that since my local currency is the peso, the payment was made in this currency, regardless of the currency that I have chosen as a means of payment.
This seems to me to be wrong, if PayPal cannot charge me in dollars for a purchase that I chose to make in dollars, it has to refuse me the payment, it cannot unilaterally choose to charge more money in another currency.
The transaction id is 26N41273V6291893Y
