- Report: #1511682
Complaint Review: ROCKAUTO.COM -
Reported By:
Jody -
Metairie, Louisiana, United States
Submitted:
Updated:
-
Author Confirmed
Why?
ROCKAUTO.COM
United States
Phone:
866 7625288
Web:
rockauto.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ROCKAUTO.COM they sent the wrong part and during install it was found to be wrong part they won't replace it with the right part.
I had purchased a part but Hurricane Ida caused me to wait to do repair and now I went to fix the car because my other was damaged by the storm and the part doesn't match the plug on the altenator so I am stuck with a wrong part no car and a company refusing to fix their mistake because I was outside of a company policy. I will never buy from them again...this is not my mistake and they need to own up to that rather than sticking good customers with the wrong parts.
