- Report: #1494353
Complaint Review: RVNGO.COM - scottsdale arizona
Reported By:
saaf camp -
new york, new york, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
RVNGO.COM
6991 East Camelback Road scottsdale, 85251 arizona, United States
Phone:
(888) 399-9505
Web:
rvngo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RVNGO.COM RVNGO Failed to resolve damages to a vehicle while under their custodianship. Misrepresented facts and images during insurance filing. scottsdale arizona
#RVNGO-19 ... A sickening experience
#RVrentersandowners Beware of a Sickening experience #RVNGO-19
Renters and owners BEWARE. This is a horrible expensive unethical experience dealing with this company. We rented our vehicle through their platform. It was returned with roughly 25K in damages. #RVNGO-19 was evasive throughout the claim process, doctored pics and has abandoned full liability. It is now being pursued in civil court. the experience has damaged our foundation to the core. More than half a year so far and still going with our vehicle decommissioned while in their custodianship. Do not RISK your assets or peace of mind with this company. There are better options!
Please share this to help others not get sick.
#RVrentersandowners Beware of a Sickening experience
#RVNGO-19
Updated April 23, 2020 | Post comment from #RVNGO-19
a. Unfortunately it is a regretful experience. The fact that this company further intentionally avoids liability and has the audacity to misrep facts is very scary. Imagine a well funded company that is willing to break up your life line with no regard. Until the court proceedings, the general public can decide whether or not to take a chance with their bucket list adventure, professional need for a film shoot, family vacation or trusting #RVNGO-19 with their valuable asset.
b. The vehicle #RVNGO-19 stated is "30 years old" is actually 16 years old. Quite misleading. As the photos that #RVNGO-19 have doctored within the claim. Quite misleading. As, the overall process of liability has been shady throughout.
c. General Public ... Here is a video of the numerous renters over the years. You can determine from their experience if #RVNGO-19 is shady or a high risk experience to have a sickening experience.
Two Minute:
Search Youtube: SAAF RV Reel
d. General Public ... You have other options for renting an RV. We have been using Rvshare.com and Outdoorsy.com for years with zero issues. dozens of experiences. Professional, courteous, straight forward, honest. A rep from #RVNGO-19 cold called/messaged us asking for a chance to rent our RV. We granted that chance and our RV has been damaged and out of commission since Nov 11, 2020. Waiting for the civil case to clear the air. The renter, verifies admits, documented and recorded, of the damages caused. Has threatened to claim bankruptcy. #RVNGO-19 jumped ship along with their Insurance Provider Lloyd Of London and failed to protect the renter or us. Yet they have collected the insurance premiums and their relative fees.
e. #RVrentersandowners Beware of a Sickening experience #RVNGO-19
Please share throughout any and all platforms to help prevent this experience from disabling anyone else
1 Updates & Rebuttals
RVnGO
Scottsdale,Arizona,
United States
Our insurance is not intended as a renovation or new vehicle purchase fund. The experience you provided to the Guests that rented your RV was also horrible and not up to RVnGO standards.
#2UPDATE Employee
Fri, April 24, 2020
We are sorry that you feel that way, but the fact of the matter is your company tried to defraud RVnGO by claiming $35,000 in damage to your 30 year old RV which was all pre-existing damage as evidenced by the check-in photos.
Our insurance is not intended as a renovation or new vehicle purchase fund. The experience you provided to the Guests that rented your RV was also horrible and not up to RVnGO standards. You have been removed and blocked from the RVnGO platform to protect future guests.
