- Report: #1529355
Complaint Review: Sears Home Services -
Reported By:
VL Towler -
Dover, New Hampshire, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sears Home Services
United States
Phone:
1-800-469-4663
Web:
searshomeservices.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sears Home Services They charged $250 knowing it was an over the range microwave but sent only one man
Rip off.
They knew in advance that we had an over the stove microwave in need of repair. It was a Kenmore that prior to the breakdown had given us no problems. I wanted to keep it.
They sent a man with an injured arm who couldn't lift the microwave to properly identify the issue. Then he said he only had 30 minutes to look at the repair. Basically, his job was just to show up to justify the $250 payment.
It was going to cost me another $150 to bring in another man to assist the first one. They could have brought two men (or persons) and fixed it on the spot.
They should not be in business. I'll report them to the FTC, too.
