- Report: #1366288
Complaint Review: Secret serums - Lewiston Internet
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Author Confirmed
Why?
Secret serums
41 Canal Street Lewiston, 04240 Internet, USA
Phone:
8886735122 or 1 (800) 474
Web:
Secretserums.com
Categories:
Business Rating:
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Secret serums Brentwood beauty cream Free trial scam Lewiston Internet
I had seen a free trial for beauty products through Facebook on a couple occasions. I decided to try one cause it was free except for shipping! Well a few weeks later I was charged almost $100 for this product. I called company and they said it was past date to get a refund but they would send to corporate. They said there was no way for me to contact corporate and they don't do any emails. Just if they decide to refund you they will and If not they won't! I don't know any reputable company that does this! I was told that in the terms these charges were clearly stated which they were not! Again they should have been in my package, but nope! They told me it was my responsibility to remember! Again, bad business and another way they are running this scam.
The product was nothing special that you could get at a drug store. I know it's part my fault for clicking a free offer, but the customer service is rediculous and this company needs to be shut down. They are scamming people out of money and selling a product which is crap! It's quite rediculous when you can't even get an email from corporate to say why you aren't being refunded! I called a day or two later than my supposed trial period! Clearly if they wanted my business they could have worked with me! I just think they are running a scam and I don't want others to be scammed! The Facebook ad runs from a sephora trails so you think it's reputable but it's not! I'm sure there are many other products in this same scam. But if you see secret serums the secret is they steal your money!! Beware!
