- Report: #1518897
Complaint Review: Spruce Power - Dallas TX
Reported By:
Jax Luger -
GARDEN GROVE, CA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Spruce Power
PO Box 650499 Dallas, 75265 TX, United States
Phone:
888-636-0336
Web:
N/A
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Spruce Power They have been charging me for non functioning solar system which is their responcibility Dallas TX
I am so glad that I'm not the only one with troubles with this company. My contract was bought by them as I was with Greenday Financial, initially. I purchase the electricity generated by their panels. Not a lease or a buy I just purchase the electricity generated. The panels stopped generating electricity back in June of 2021.
They finally sent someone at the end of October 2021 but kept charging me for electricity that they were not generating. The person was unable to fix the issue and the system as of today June 2022 still does not work. They have called me several times to collect and the only way I hear from them is not to pay them.
They now threatened to turn off my electricity and charge me a $335 to reconnect. My question is reconnect what, the system is broken. They have admitted that they show me offline and I have been offline so long that they can't go back far enough.
Their billing system is extremely screwed up and they have no urgency except to try to collect false charges. I am so tired of these knuckleheads that I'm telling my neighbors if approached to tell them to pound sand. I'm hoping filing complaints on all the sites I can will finally do accomplish something.
