1, Report:
#1524127
Posted Date:
Jan 25 2023
Spruce power They won't fix my solar panels and they keep charging me for them. Houston Texas
Spruce Solar Co. is non-responsive. Long hold times on phone then disconnected. No callbacks when I do leave my ph.#. Emailed info and then no response. When I finally do get through they said somebody will contact me in 10-12 business days (to check why our solar panels have not be...
Entity
Categories: Solar Panels, Power home solar
2, Report:
#1521677
Posted Date:
Oct 07 2022
Spruce Power now tells me my Prepayment/Buy Out price will include Incentive costs and Residual Equipment Value. These items are not cited in the original NRG contract. Houston Texas
I signed a contract with NRG in 2015 to install solar panels on my home. The contract was for 20 years with a buy out option on the 7th anniversary (1 Sep 2022) for $12, 007.86 or, a one-time prepayment of $9987.29 based on a 4.5% interest rate, plus taxes. In about 2020, my c...
Entity
Categories: Solar Panels
3, Report:
#1518897
Posted Date:
Jun 07 2022
Spruce Power They have been charging me for non functioning solar system which is their responcibility Dallas TX
I am so glad that I'm not the only one with troubles with this company. My contract was bought by them as I was with Greenday Financial, initially. I purchase the electricity generated by their panels. Not a lease or a buy I just purchase the electricity generated. The panels stoppe...
Entity
Categories: Scam artist, Solar Panels, Solar Fraud, Solar Energy
4, Report:
#1517085
Posted Date:
Mar 23 2022
Spruce power 3 Spruce PO box650599 Dallas TX 75265-0499 Electronic service requested Billing rip off dallas texas
Billing rip off
Never account paid bill from existing
Increase billing by additional late charge by not sending bill
Keep increase the charge with higher bill
Entity
Categories: Better Business Bureau, BBB Better Business Bureau
5, Report:
#1516512
Posted Date:
Mar 03 2022
Spruce Power Kilowatt Financial Double bill is monthly. Never credit the payments we have made. Dallas Texas
They are dishonest. When you make a payment they do not credit your account. Then they Continue to send bills claiming you owe more than you do. We repeatedly send proof from our bank to their billing department via email and multiple times left phone messages. We receive nothing ...
Entity
Categories: solar power for home, solar panels
6, Report:
#1512901
Posted Date:
Oct 18 2021
Kilowatt Financial Spruce Power Someone please file a class action against this company, PLEASE Houston Texas
My original lease company, Sungevity Solar, went bankrupt and the lease was purchased by this company. They demanded over $9,000 to purchase my 15 year-old panels or renew my lease for an additional 10 years. They have tacked on an additional 9% fee for taxes. They claimed I owed ov...
Entity
Categories: Solar Fraud, Solar Energy
7, Report:
#1506537
Posted Date:
Mar 30 2021
Kilowatt Financial Spruce Power, energyserviceexperts.com Financial Fraud & Breach of Contract Houston TX
I have never met a more fraudulent company in my life! They should be prosecuted. We purchased a home that already had solar panels. We were not given the solar contract until I emailed Kilowatt financial a few months later for it. All we did was complete an application with the es...
Entity
Categories: Solar Fraud