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  • Report:  #1521677

Complaint Review: Spruce Power - Houston Texas

Reported By:
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Submitted:
Updated:

Spruce Power
820 Gessner Rd. Houston, 77024 Texas, United States
Phone:
(888) 636-0336
Categories:
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Report Attachments
NRG Solar System Contract Payment Options

 I signed a contract with NRG in 2015 to install solar panels on my home.  The contract was for 20 years with a "buy out" option on the 7th anniversary (1 Sep 2022) for $12, 007.86 or, a one-time prepayment of $9987.29 based on a 4.5% interest rate, plus taxes. 

In about 2020, my contract was sold to Spruce Power.  Spruce Power now tells me my Prepayment/Buy Out price will include "Incentive costs" and "Residual Equipment Value." THese costs amount to almost $4000.00 in addition to the base amount. 

These items are not cited in the original NRG contract and were not part of anything I ever agreed to.  



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