They had me pay for something that was covered under dealership warranty. My cat converter went out and they said I needed a new one.
It costs $1,700. This is not ok with me. I feel ripped off and definitely played. This company is practicing unprofessional services.
They do not deserve a 4.6 Google review. This people are crooked as they come. Shop should be shut down.
Ashley
Victorville,#2Author of original report
Wed, April 01, 2020
Carmax sent me there because they were a little busy. The shop had my warranty on file.
Flint
Rolla,#3Consumer Suggestion
Tue, March 31, 2020
The car manufacturer is required to offer a warranty on certain emissions components. This was an independent shop you came to, not the dealership. Why would they refund you? The onus is on you to know that your car is under warranty, not on the independent repair shop.