- Report: #1498793
Complaint Review: Temecula Valley RV - Murrieta California
Reported By:
Caroline -
Aguanga, CA - California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Temecula Valley RV
26240 JACKSON AVE Murrieta, 92563 California, United States
Phone:
(951) 894-2347
Web:
https://www.temeculavalleyrv.com/
Categories:
Business Rating:
(0)
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Temecula Valley RV Blew the ECM in my motorhome engine - Murrieta California
I have had incompetent and very bad service after leaving my motorohome for repair at Temecula Valley RV. They blew my engine Electronic Control Module, and are trying to blame me for it. However, my engine or chassis was working PERFECTLY when I took it in, and I told them they broke it and they have to repair it. Please note, I AM A WOMAN. I suspect they would not treat a man the way they have treated me. I took my motorhome, which only has 21,000 miles on it, in for repairs on June 9th, 2020. On this day, August 13th, 2020, they still have my RV.
They repaired what we agreed on, which were components of the "house" part of the motorhome. The engine (or chassis) part of the motorhome was running perfectly, save a small battery drain (which, by the way, I had kept in check for 4 months with a trickle charger), when I dropped it off on June 9th. After Temecula Valley RV did the "house" repairs on my RV, they told me there was a fuse burning out (they did NOT mention where the fuse was or what it related to), so I said they could look into it. The next call Temecula Valley RV informed me electronic control module in the engine of my motorhome had blown and was not working.
This means I the RV is now not "drive-able". Temecula Valley RV broke the electronic control module in the engine. The engine or chassis component of my motorhome was working perfectly when I originally took it in on June 9th, 2020, and I only authorized them to work on other parts of the motorhome, and not the engine. They are trying to blame the blown ECM on me, and charge me another $1,000.00, including labor, to fix it. I told them they broke it, and they need to fix it at their expense and give me back my motorhome, which they've had for 2 months now. They have promised me a few times they would "call me back about this problem", and have not.
I've had to call them, and now they atrying to bamboozle me by making me get a new battery and somehow trying to link it to that. Now I have to get a police person to go with me to pick up my motorhome. Please spread the word about their incompetency, rude behavior, and sabotaging of RV's when you take them in for repair. I suspect they would NEVER have treat a man this way. If you want your female family member or future female family member to be treated equally, and/or you are looking for a fair, competent, and respectful place to get your RV repaired, or you are looking to buy or rent an RV, DO NOT go to Temecula Valley RV.
