- Report: #1499016
Complaint Review: TGBDM -
Reported By:
MARK -
WILDOMAR, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
TGBDM
Singapore
Phone:
412-520-6093
Web:
https://www.tgbdm.shop/
Categories:
Business Rating:
(0)
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TGBDM xBorder Ecommerce, TGBDM admittedly sent me the wrong merchandise
Report Attachments
The order number: SGZH00EGHG-10000011
Sunglasses
HELO MATTE CHAMPAGNE + DEEP BLUE / TURQUOISE CO $40.26
shipping $12.00
I paid $52.26 total
but They shipped me a different model - LORETO PALLADIUM CO I don't want these sunglasses, i want the ones i ordered and paid for. they are telling me that if i pay and ship them back, they will refund the cost of my original ordered sunglasses.
in other words i paid $40.26 for the sunglasses and $12 shipping and if I pay another $12 to ship back the sunglasses i receved but didn't order, they will refund me $40.26
It was their error and I am required to pay $24 shipping and they pay 0. I think this was bait and switch. They admit fault but want me to pay all expenses.
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