- Report: #1520757
Complaint Review: T-Mobile - Bellevue WA
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Author Confirmed
Why?
T-Mobile
Bellevue, WA, United States
Web:
https://www.t-mobile.com
Categories:
Business Rating:
(1)
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T-Mobile Fully paid, Device activated over 2.5 months and unlock denied by T-Mobile. SCAM Bellevue WA
I purchased my T-Mobile Apple device at Costco in February, activated in my line on May 31st. I did not use the T-Mobile line for 40 consecutive days because I use two lines, my personal and business. T-Mobile is my personal and Verizon is my business line, and since I travel a lot, I need both on one device.
I couldn't do that with the new T-Mobile locked iPhone, they told me I needed to activate it and wait for 40 days. I did that but they never unlock it because they claim I did not use it for 40 consecutive days. I paid for this device in full IMEI 351224675415336 and I cannot use it as I need, to add my business line in it.
So I am forced to use and old device where I can have both lines. This is beyond ridiculous, it is a consumer ripoff, their policy does not make sense and need to be reviewed by the FCC. I purchased and pay for the device in full more than 6 months ago, and it is still locked.
