I have re-written my review of Ibis Hotel 4 times. I have followed the Trip advisor guidelines to a T. Trip advisor keeps deleting my review because the Hotel complains that I wrote them a bad review. no explanation just claiming "I didn't follow their guidelines." If I quote their guidelines in a review it's an automatic deletion.
I had to make a new profile because they blocked me from writing an honest thought-out real experience I had dealing with the hotel company. There is no person to talk to or escalate the issue to. Trip advisor clearly has no integrity or care for honest feedback. I can't trust anything written on their site, because they will just delete any review that "Hurts the feelings" of the company the review is about.