- Report: #1498693
Complaint Review: Trust Capital - Covington GA
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Trust Capital
10111 US-278 E Covington, 30014 GA, United States
Web:
trustcapitalautomotive.com
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Trust Capital They took my money and didn't render services agreed upon, fail to replace a windshield wiper they just replaced Covington GA
Firstly, I always respect a person establishment, but it pisses me off when someone takes my money then treat me like crap, especially hanging up on me and not calling back.
I called to get some prior car issues repaired that supposed to have been fixed the first go around by them, the receptionist put me on hold, then hung up on me, never called back. When i called back she didn't even apologize.
I spent almost a 1000 dollars on a ford fiesta for full service and to fix any problems, especially to remove all engine or service lights. None of the lights were off because the matter got fixed, however I got an excuse for everything, only to take back my car for more trouble with my brakes before I 1st brought the car to them, only to pay almost 200 dollars for two rotors that they claim to put new pads on top of, not to mention they supposedly replaced two more brake pads after I paid for two new pads a week prior. They claim they didn't charge me for the second set of pads.
A few days ago its started raining cats and dogs while driving on I-20 and soon as I turned on the wipers, one of the new wiper blades flew off. When i call today to tell them about it, i was appalled at the owner's response for me to pay for another blade which they put on incorrectly that could have caused the life of myself and family members traveling with me.
Also I had a little humming sound on driver's side, when i got my car back unfixed, there was a knocking sound on the passenger side, the owner tell me it will cost 379 dollars because they have to go on drivers side to replace the atuator, but the knocking sound is on the passenger side and it should be an easy fix, but he claims they have to remove the dash to get to driver's side. I have been getting ripped off so long by these greedy auto repair shops and I'm tired of it...No more! Everytime I get ripped off I am going to do my best to get them shut down and stop as many people as I can from going to that place of service. I had to visit them twice to get my tire indicator light off, and almost a thousand dollars later the d**n light still ain't off.
Stay away from Trust Capital Automotive in Covington GA and spend your money somewhere else. I feel ripped off and disrespected and every social platform will know my story before the day is over and I am going to contact the new station to do a report and i advise everyone to start doing the same to stop these auto repair shop predators.
