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  • Report:  #1528523

Complaint Review: Walmart -

Reported By:
Moses - Chandler, United States
Submitted:
Updated:

Walmart
United States
Web:
www.walmart.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I went to Walmart on 1175 S Arizona Ave on Saturday, Sept 2, 2023 at around 7:30. I went to the self checkout and bought a T-shirt that ran up to a little over $10 when tax was added. I paid with a $20, and then right before I was able to get my change, the self checkout machine malfunctions.

 

The employee at the self checkout kept saying that the manager was coming. I waited a long time and the manager never came to get my change. Then I suddenly got the sneaking suspicion that one of the employees was calling the cops on me. So after waiting about 10 or so minutes, I left. Something similar happened to me at Bashas a few years ago. Something was stolen from me, and the cops were called on me. They told me to leave.

 

I thought about going to the customer service, but they usually give me the run around on issues like this. I made a complaint to the corporate website. 



2 Updates & Rebuttals

OG Jerk

Tempe,
Arizona,
United States
Damages Paid

#2General Comment

Fri, October 27, 2023

Now, for denying Walmart the opportunity to resolve this you've paid almost $10.  Sounds fair.  


Rick

Rhode Island,
United States
Huh?

#3Consumer Comment

Wed, September 06, 2023

It doesn’t sound like you have any evidence they actually called the cops. But even if they did, the right move would be to stay and defend yourself. Running away just makes you look guilty. You deprived them of the opportunity to fix the problem.

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