- Report: #65377
Complaint Review: 1RATE.COM - Internet
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Author Not Confirmed
Why?
1RATE.COM
Internet, U.S.A.
Web:
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1RATE.COM ripoff Would like to know how they got my bank account number Internet
1Rate.com took 49.95 out of my banking account .Would like to know how they got my bank account number.
Sheila
KINSTON, North Carolina
U.S.A.
Sheila
KINSTON, North Carolina
U.S.A.
1 Updates & Rebuttals
Jacqueline
Hammond,Indiana,
U.S.A.
On that note I hope you've changed all account numbers by now.
#2Consumer Suggestion
Fri, August 08, 2003
I have some contact information for you, so that you can determine this for yourself. This is a small, very small 10-10 Dial around phone company. Their full domain name is 1rate.comLLC, address: 20033 Detroit Road, Suite 202, Rocky River, OH, 44116. The administrative contact is: Mr. Phil Bethune, his email: [email protected]. Phone: 440-356-2501 If you think you might need it, their technical contact is the Aztec Consulting Corporation. Their phone is: 440-614-5500 This information is provided by Network Solutions, and will expire May 14, 2004. I've done some web searching, but this is a tiny business. Not a lot of press attention here, and who knows how long they will stay open. I wouldn't procrastinate on this one. I've been to their web site. It's very small and simple. Doesn't look like they have anything shady going on, except for stealing your account number. Here's another email: [email protected] They require a $15 activation fee, not included with the $49.95 montly package. There was no mention of this in your Report, so this really is some kind of mix up. They also provide this number at the site: 1-877-917-6100. DON'T press any of the options. Just wait for an operator or customer service rep, if not call the other numbers, you might have a shorter wait with those anyway. They do state: "Sorry no refunds or partial credits". When you never purchased the product in the first place, don't let them give you the run around. Insist on a FULL refund, NOT a credit to any give account, because at this point, they don't have any of your account numbers, and never will. I hope. Hope this helps.
