- Report: #1387676
Complaint Review: 1st-art-gallery - Internet
Reported By:
Thomas the Tank Engine -
Syracuse, New York, USA
Submitted:
Updated:
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Author Confirmed
Why?
1st-art-gallery
Internet, USA
Web:
www.1st-art-gallery.com
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1st-art-gallery 1st-art-gallery.com 1st-art-gallery Painting Poisons my Framer… Xiamen Internet
... and now he’s suing me.
I took the Monet reproduction painting that I ordered from 1st-art-gallery and was shipped to me from China to my framer. I chose a frame and my framer told me to pick it up in four days. When I went back his wife told me that he was ill in hospital with lead poisoning which was eventually traced back to the Chinese paint used in the 1st-art-gallery Monet painting. Now my framer is suing me for medical expenses of $11000. I tried calling 1st-art-gallery but it is just an answerphone so I emailed them but they never responded. As I live nearby I went to their address in Syracuse given on 1st-art-gallery website but it was just a mailing address and the receptionist there told me that they get several irate 1st-art-gallery customers turning up shouting and screaming about being cheated. She told me 1st-art-gallery mail is forwarded to an address in Israel. I asked my lawyer who is dealing with the framer’s claim against me to check 1st-art-gallery out and she said that they are not even incorporated in any US state but appeared to be an Israeli/Chinese outfit. I’m really angry about this as my framer being poisoned is 1st-art-gallery’s fault not mine and they should take responsibility.
1 Updates & Rebuttals
Mike Mitchelle
NYC,New York,
United States of America
Unverified posts by our Chinese competition
#2UPDATE Employee
Sat, August 12, 2017
Ripoffreport.com allows any person to post on their website, without verifying their claims.
Unfortunately one of our Chinese competitors is a mentally disturbed individual, who for many years has been trying without success to damage the reputation of our company.
It is easy to see that all the posts pertaining to our company were written by the same individual, all exhibiting the same childish language, ridiculous over the top claims, and the grammar of a ten years old.
His nonsense ranges from the company being owned by the Chinese Military, to stories of product recalls and toxicity, and posting fake reviews as if he was a real customer.
We have recently retained the services of an attorney in order to locate and prosecute this person but until then, please review the images attached to this response, showing that the images that this person is adding to his "complains" are fake images that can be found in numerous sources online.
For real verified and unbiased reviews from real customer please visit:
https://www.trustpilot.com/review/www.1st-art-gallery.com
Where our rating is Excellent with a 9.8/10 score.
We are by far the largest and most respected art gallery in the world. We have more than 100,000 happy customers in more than 100 different countries. We operate online since 2003, the time before Facebook, Twitter or YouTube were founded.
No reproduction company in the world has the amount of experience we have and when it comes to the quality of the paintings or customer service we are by far your best choice.
Our testimonials page is packed with video and image testimonials which cannot be faked:
http://www.1st-art-gallery.com/testimonials.html
Notice that we receive dozens of testimonials each month.
You can view hundreds of recently painted reproductions and judge the quality of our paintings yourself here:
http://www.1st-art-gallery.com/photo-testimonials.html
You can "test" our customer service by sending us an email to service [at] 1st-art-gallery.com . You'll receive a reply within six hours, usually much faster.
You may also call us during business hours at 1-888-4178278. If we're busy answering other calls, leave a message and we will return your call within a few minutes.
Our return policy and money-back guarantee policy can be read here:
http://www.1st-art-gallery.com/100guarantee.html
Videos of paintings being made can be viewed here:
http://www.1st-art-gallery.com/inside-our-studio.html
Our frequently asked questions page:
http://www.1st-art-gallery.com/faq.html
If you have any question or concern please contact us at service [at] 1st-art-gallery.com
Mike Mitchell,
Operations manager at 1st Art Gallery
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