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  • Report:  #1408894

Complaint Review: 1st-art-gallery - Internet

0 Updates & Rebuttals

Reported By:
Terence Platt - Houston, Texas, USA
Submitted:
Updated:

  • Author Confirmed What's this?
    • Why?
1st-art-gallery
Internet, USA
Web:
www.1st-art-gallery.com
Categories:
Tell us has your experience with this business or person been good? What's this?

1st-art-gallery 1st-art-gallery.com Poor quality damaged painting Jhejiang Internet

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My painting was only packed into a thin cardboard tube
My painting was only packed into a thin cardboard tube

I purchased a framed painting from 1st-art-gallery.com and I am very surprised with the poor quality of the painting. The painting was unframed when I ordered it framed and sent via courier rolled up in a thin cardboard tube. This is not completely safe and the thin cardboard tube that 1st-art-gallery shipped the painting in got crushed and damaged the badly painted oil painting. I am unable to get a refund as David from 1st-art-gallery says I should make a claim to the courier company not to him. Not a recommended store for your painting collection.



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