Jeff Taylor
El Segundo,#2Consumer Comment
Tue, June 02, 2009
I currently have a branch in El Segundo, and fortunately I was among the first clients that First Century mortgage called. As a result, I was able to get policies exclusively for my area. For the last 3 months, we have been getting referrels through First Century's clients and I have been able to reduce preexisting marketing expenses by 45% by stopping other methods and relying heavily on First Century. I will say that not all leads have not been 100% flawless. However, if we are unhappy about them in any way, shape or form they replenish our account with referrels within a matter of time after they get new clients in our area. If you have any concerns, just be sure you get the name of who you talk to so that you can talk to them when problems arise. I have a close relationship with the LO who constructed our agreement and was more than willing to reconfigure the contract for additional referrels and yet still meet the requirements within our budget. Besides, to break even with the investment, I just need 2-3 policies to be written up. The task is far from difficult. If it is difficult for a branch, then I suggest your brokerage does a reevaluation of how they fit into the competitive market of insurance that we are in.
William
Rio Rancho,#3UPDATE Employee
Fri, March 27, 2009
I completely understand your frustration and I wish you would have called us so we could fix the problem. When dealing with this type of referrals their could be mistakes that accrue, we are here to help. When dealing with computer programs and internet if one code is off you will get the wrong client and i am assuming that this was the case. It was also stated that one on the phone numbers was disconnected and that can happed, maybe the homeowner did not pay the phone bill, after all it was one not all. We all join different things Gym, classes, and marathons and find out that it is not for us, as stated that you decided to try it for one month. We are here to help in any way, and not do not strive on $600 from this referral program that is new to us as well, we are simply trying to help the homeowners that are in need of insurance. feel free to contact us so we can help.