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  • Report:  #1170538

Complaint Review: 24 7 Services - Internet

Reported By:
MikeW - Santa Clara, California,
Submitted:
Updated:

24 7 Services
Internet, USA
Phone:
8889269885
Web:
www.locksmith24-7services.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Young, lone female with an internal bedroom door lockout at night. She called 24 7 Locksmith Services and promptly the rep showed up. All good so far.

 

The rep drilled the lock and talked her into a new lock (that didn't match the others in the house). Ok ok.15 minutes work, tacky new $10 lock...

 

Then he sprung her with the bill, $320 call out and $60 for the lock! No heads up. And she's even low income. Just pretty apparant he could get away with it from profiling her as a customer who wasn't familiar with what this would cost (more like $1-200 at the hiiighest end).

 

Shaken, he then said he would charge another $30 to use a credit card (web site says credit cards are welcome). Then he FOLLOWS HER in the night to an ATM. She withdrew the cash, he took it out her hand with NO RECEIPT and left. It was just like being mugged.

 

Follow up: the rep hangs up on my calls (408 4200181). I called 24 7 Locksmith Services about 20 times since and the supervisor has never there/in meetings/will call back/very busy or they just hang up. Emials go nowhere. It's a scam operation preying on vulnerable people in difficulties, sending round unethical reps who profile and exploit you.



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