- Report: #285332
Complaint Review: 24 Hr Transmission Nationwide Transmission Coast To Coast Transmission - Denton Texas
-
Author Confirmed
Why?
24 Hr Transmission Nationwide Transmission Coast To Coast Transmission
3318 & 3322 E. University Drive Denton, 76208 Texas, U.S.A.
Phone:
800-801-2763
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
24 Hr Transmission, Nationwide Transmission, Coast To Coast Transmission Bait and Switch, Strong Arm robbery, They will take your & and runaway with your parts Denton Texas
*Consumer Comment: RAIDED
*Consumer Comment: RAIDED
*Consumer Comment: RAIDED
*Consumer Comment: RAIDED
*Consumer Suggestion: How to get money back from Coast to Coast Transmission/24 hour Transmission!!!
*Consumer Suggestion: How to get money back from Coast to Coast Transmission/24 hour Transmission!!!
*Consumer Suggestion: How to get money back from Coast to Coast Transmission/24 hour Transmission!!!
*Consumer Suggestion: How to get money back from Coast to Coast Transmission/24 hour Transmission!!!
*Consumer Comment: Transmission Scam Larry Duncan
On 9/507 my 1999 Ford Explorer XLS truck stop running. My truck was towed to Falcon Auto. Falcon Auto diagnosed my truck stating, replace or rebuild the transmission, Bob from Falcon auto quoted 2 prices, a rebuilt transmission would cost $1600 out the door.
A new transmission would cost $3100. I declined the new transmission & said I would call him back about repairing my truck since it had 202,000 miles already. I searched the internet to compare prices for a rebuilt transmission. Nationwide Transmissions ad read $987up- Installation Is Included. Rebuilt to factory Specifications! Todays Special starts at $987 Includes removing, rebuilding & reinstalling your transmission. Free Towing ---Call right now! I spoke with Steve a rep for the West Coast. He quoted $1297 with the $200 instant coupon. He faxed the papers & said they could have my truck towed for free to their Auto provider. On 9/6/07 Steve faxed the contract to have my truck towed. 24Hr towed my truck to Hiros Transmission in Gardena. On 9/6/07, they billed my credit card for $17.00 to verify that the card was legitimate. On 9/11/07, Brandon, a rep phoned to say We need to charge your card for the balance of the bill so we can make sure you have the money to pay for the repairs before we do the work, to avoid holding your truck for months because you dont have the money to pay. Brandon sent a credit card receipt by internet on an adobe file, (he also sent another customers personal information including their complete name, address, & credit card information, he apologized for the mix up after I called to tell him that wasnt my car, name or information) he sent the information to me again.
I am concerned that he may have sent another individual my personal & credit card information too. 2 hours AFTER 24Hr had charged my card for the balance of the bill $1280.00, Rich the big boss rep called back to say it would cost $3100 to rebuild my transmission, it had too many bad hard parts. I argued with him about having had my truck inspected, diagnosed, & an estimate of $1600.00 to have my transmission rebuilt, I was not willing to pay another $1800.00 to his company to have them bully me into paying more than was required.
Rich stated the price I paid only covered soft parts & that all transmissions needed hard parts, & mine needed more. He said that Falcon could not rebuild my transmission for $1600.00 they would charge me an additional fee for hard parts. I quoted the contract back to Rich it states, You will pay this amount later, plus any hard parts, if any, are needed. I said it says, if any, are needed and now you are saying there are always hard parts needed to rebuild a transmission. That is false advertisement to customers. On 9/20/07, I called Rich again to check on the status of my truck. Rich stated that 24Hr Transmission had Hiros Transmission ship my transmission to Texas so 24Hr could re-examine the transmission because there were some conflicting quotes given to 24Hr from Hiros and for the $3100 24Hr could rebuild my transmission in Texas for cheaper & send it back. I stated to Rich that I agreed that my transmission could be fixed for cheaper, because I have a quote in my hand from Falcon.
I told Rich if the quote was higher than $1600.00 24Hr could return my transmission & I will take other legal action against them for trying to take advantage of consumers with unethical business practices & trick charges for parts & service that were not necessary to repair a truck. I said I was taping the conversation & Rich said, Good we always tape our conversations too so well have identical tapes
24 Hr is now charging $895 in fees, A lack of response within 14 days, will be equivalent to a surrender of your transmission. If I refuse to sign this contract they refuse to return my transmission. They already have charged my credit card for $1297.00 and have not completed any work on the truck.
It has been 2 months since my truck stopped working. They have refused to accept any certified or registered mail to them. Even though they sent me the cancellation contract of stating they would keep $895. and refund me $400 dollars. I declined. I asked for itemized statements showing how they calculated the costs. I still haven't heard from them. I have called but they just put me through numberous voice mails. I have contacted them by email, the same one they used to get my money but they have not responded.
They refused to return my transmission after they had it shipped from Californina to Texas without my permission. They told the auto shop Hiros not to contact me about any business. Hiros had my truck. Nationwide stopped talking to Hiros as well. This company leaves everyone hanging with a vehicle without parts, and takes your money up front. For the mechanics that they contract with they leave them hanging as well.
I am definitely interested in a class action suit. This company has to be a grab and go company. Probably just a few computers, phones, credit card machines and lots of papers. Things they can pack up and leave with in a matter of minutes if the Law gets too close. I am willing to go all the way with this company to bring them down, and hard. I pray for Federal prison time for every last one of them.
I have reported them to BBB and to Consumer Affairs, law enforcement and am going to contact the FBI. These are fraudelent practices across state lines and via the internet.
My bank was doing an investigation on this company for the credit card dispute. When the investigator called 24 Hr or Nationwide, from the numbers on their website the lady who answered the phone stated that they do not repair transmissions, they only sell trucks. The investigator stated, "Ma'am I am looking at your website and it gives dollar amounts and says that your company repairs transmissions?" The lady continued to deny this and so the investigator is looking into further action on this company.
24 Hr, Nationwide, Coast to Coast are all a bunch of thieves, highway robbers. They use different names but are the same individuals.
Jacquie
COMPTON, California
U.S.A.
A new transmission would cost $3100. I declined the new transmission & said I would call him back about repairing my truck since it had 202,000 miles already. I searched the internet to compare prices for a rebuilt transmission. Nationwide Transmissions ad read $987up- Installation Is Included. Rebuilt to factory Specifications! Todays Special starts at $987 Includes removing, rebuilding & reinstalling your transmission. Free Towing ---Call right now! I spoke with Steve a rep for the West Coast. He quoted $1297 with the $200 instant coupon. He faxed the papers & said they could have my truck towed for free to their Auto provider. On 9/6/07 Steve faxed the contract to have my truck towed. 24Hr towed my truck to Hiros Transmission in Gardena. On 9/6/07, they billed my credit card for $17.00 to verify that the card was legitimate. On 9/11/07, Brandon, a rep phoned to say We need to charge your card for the balance of the bill so we can make sure you have the money to pay for the repairs before we do the work, to avoid holding your truck for months because you dont have the money to pay. Brandon sent a credit card receipt by internet on an adobe file, (he also sent another customers personal information including their complete name, address, & credit card information, he apologized for the mix up after I called to tell him that wasnt my car, name or information) he sent the information to me again.
I am concerned that he may have sent another individual my personal & credit card information too. 2 hours AFTER 24Hr had charged my card for the balance of the bill $1280.00, Rich the big boss rep called back to say it would cost $3100 to rebuild my transmission, it had too many bad hard parts. I argued with him about having had my truck inspected, diagnosed, & an estimate of $1600.00 to have my transmission rebuilt, I was not willing to pay another $1800.00 to his company to have them bully me into paying more than was required.
Rich stated the price I paid only covered soft parts & that all transmissions needed hard parts, & mine needed more. He said that Falcon could not rebuild my transmission for $1600.00 they would charge me an additional fee for hard parts. I quoted the contract back to Rich it states, You will pay this amount later, plus any hard parts, if any, are needed. I said it says, if any, are needed and now you are saying there are always hard parts needed to rebuild a transmission. That is false advertisement to customers. On 9/20/07, I called Rich again to check on the status of my truck. Rich stated that 24Hr Transmission had Hiros Transmission ship my transmission to Texas so 24Hr could re-examine the transmission because there were some conflicting quotes given to 24Hr from Hiros and for the $3100 24Hr could rebuild my transmission in Texas for cheaper & send it back. I stated to Rich that I agreed that my transmission could be fixed for cheaper, because I have a quote in my hand from Falcon.
I told Rich if the quote was higher than $1600.00 24Hr could return my transmission & I will take other legal action against them for trying to take advantage of consumers with unethical business practices & trick charges for parts & service that were not necessary to repair a truck. I said I was taping the conversation & Rich said, Good we always tape our conversations too so well have identical tapes
24 Hr is now charging $895 in fees, A lack of response within 14 days, will be equivalent to a surrender of your transmission. If I refuse to sign this contract they refuse to return my transmission. They already have charged my credit card for $1297.00 and have not completed any work on the truck.
It has been 2 months since my truck stopped working. They have refused to accept any certified or registered mail to them. Even though they sent me the cancellation contract of stating they would keep $895. and refund me $400 dollars. I declined. I asked for itemized statements showing how they calculated the costs. I still haven't heard from them. I have called but they just put me through numberous voice mails. I have contacted them by email, the same one they used to get my money but they have not responded.
They refused to return my transmission after they had it shipped from Californina to Texas without my permission. They told the auto shop Hiros not to contact me about any business. Hiros had my truck. Nationwide stopped talking to Hiros as well. This company leaves everyone hanging with a vehicle without parts, and takes your money up front. For the mechanics that they contract with they leave them hanging as well.
I am definitely interested in a class action suit. This company has to be a grab and go company. Probably just a few computers, phones, credit card machines and lots of papers. Things they can pack up and leave with in a matter of minutes if the Law gets too close. I am willing to go all the way with this company to bring them down, and hard. I pray for Federal prison time for every last one of them.
I have reported them to BBB and to Consumer Affairs, law enforcement and am going to contact the FBI. These are fraudelent practices across state lines and via the internet.
My bank was doing an investigation on this company for the credit card dispute. When the investigator called 24 Hr or Nationwide, from the numbers on their website the lady who answered the phone stated that they do not repair transmissions, they only sell trucks. The investigator stated, "Ma'am I am looking at your website and it gives dollar amounts and says that your company repairs transmissions?" The lady continued to deny this and so the investigator is looking into further action on this company.
24 Hr, Nationwide, Coast to Coast are all a bunch of thieves, highway robbers. They use different names but are the same individuals.
Jacquie
COMPTON, California
U.S.A.
9 Updates & Rebuttals
dsarabia57
Grand Prairie,Texas,
United States of America
Transmission Scam Larry Duncan
#2Consumer Comment
Sat, September 04, 2010
This company has many Aliases-- TranOne, TransCiti, Nationwide Transmission, Transmission Citi, 24 hour Transmission, Coast to coast & who knows how many more. They are running a nationwide transmission repair scam. After much internet searching & looking on several internet complaint sites I have found numerous complaints against these people-Larry Duncan & Andrea Duncan- for ripping off peoples hard earned money.
http://www.ripoffreport.com/auto-repair-service/tranone-transciti-la/tranone-transciti-larry-duncan-9e77b.htm
Check out this link & also (((Redacted))) for more info on these people & their many Bogus Companies.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Kktowns
LITHONIA,Georgia,
U.S.A.
How to get money back from Coast to Coast Transmission/24 hour Transmission!!!
#3Consumer Suggestion
Tue, February 05, 2008
I encounter the same exact problem with the same people in April and the dispute went on until July. They refused to take my calls, my transmission ( Mercedes CLK 430) was not returned, however I did receive a credit from my credit card company (Visa) without further dispute from Coast to Coast Transmission. To receive credit from a credit card company, you should do the following: 1. Write a detailed account of the event including dates, times, and the names of all the people involved that you have spoken with about the scam. 2. Provide all telephone numbers of everyone you have spoken to from Coast to Coast. The owner is Larry Duncan. A representative at another location felt so bad about the scam because he did not realize they were thieves, he gave me Larry's cell number. Larry was so surprised when I called him in the middle of a meeting and agreed to have Rick (Another Thief) call me an offer the same price to fix my car as quoted to me by the original mechanic. I did not accept the offer. These are the numbers I have for the Crooks at Coast to Coast: The following is the list of names, addresses, and telephone numbers affiliated with this organization: Larry Duncan (Owner) Cell Number 1-940-465-4439 Rich (Second in Charge) 1-940-382-4257 Raylene (Manager) 1-940-323-0616 Kristy (Project Coordinator0 1-940-323-8105 Jeff (Customer Service) 1-904-614-4368 Steve Hoffman (Sales Representative) 1-800-601-0859 Office Fax Number 1-940-323-9423 Other Number 1-940-243-8686 Coast to Coast Transmission/24 Hour Transmission/24 Hour Auto Repair Address: 3233 or 3318 East University Drive Denton, Texas 76208 3. Contact the Attorney General of Texas and file a complaint against the business and owner. The Attorney General sent me all the complaints filed against this company free of charge!!!! Send this information to the Credit Card Company. ***Make sure you give the Attorney General all possible business names to receive a complete list of complaints. This usually takes two weeks. 4. Send the Credit Card Company a copy of all paperwork received including copies of receipts, contracts, information provided by the initial mechanic that diagnosed the problem and the cost to fix it, Attorney General Complaints and of course copies of RIP-OFF REPORTS from this site. Visa refunded my money in 30 days!!! Unfortunately, Coast to Coast kept my transmission but I was able to buy a used transmission with less miles than my original one for $1800 and the mechanic felt so bad about the situation that he only charge me $300 for everything. GOOD LUCK!!! I HOPE THIS HELPS AND IF THERE IS A CLASS-ACTION LAWSUIT FILED AGAINST THIS COMPANY, I WILL BE THE FIRST ONE TO TESTIFY AGAINST COAST TO COAST TRANSMISSION OR 24 HOUR TRANSMISSION OR WHOEVER THEY CLAIM TO BE TODAY!!!!
Kktowns
LITHONIA,Georgia,
U.S.A.
How to get money back from Coast to Coast Transmission/24 hour Transmission!!!
#4Consumer Suggestion
Tue, February 05, 2008
I encounter the same exact problem with the same people in April and the dispute went on until July. They refused to take my calls, my transmission ( Mercedes CLK 430) was not returned, however I did receive a credit from my credit card company (Visa) without further dispute from Coast to Coast Transmission. To receive credit from a credit card company, you should do the following: 1. Write a detailed account of the event including dates, times, and the names of all the people involved that you have spoken with about the scam. 2. Provide all telephone numbers of everyone you have spoken to from Coast to Coast. The owner is Larry Duncan. A representative at another location felt so bad about the scam because he did not realize they were thieves, he gave me Larry's cell number. Larry was so surprised when I called him in the middle of a meeting and agreed to have Rick (Another Thief) call me an offer the same price to fix my car as quoted to me by the original mechanic. I did not accept the offer. These are the numbers I have for the Crooks at Coast to Coast: The following is the list of names, addresses, and telephone numbers affiliated with this organization: Larry Duncan (Owner) Cell Number 1-940-465-4439 Rich (Second in Charge) 1-940-382-4257 Raylene (Manager) 1-940-323-0616 Kristy (Project Coordinator0 1-940-323-8105 Jeff (Customer Service) 1-904-614-4368 Steve Hoffman (Sales Representative) 1-800-601-0859 Office Fax Number 1-940-323-9423 Other Number 1-940-243-8686 Coast to Coast Transmission/24 Hour Transmission/24 Hour Auto Repair Address: 3233 or 3318 East University Drive Denton, Texas 76208 3. Contact the Attorney General of Texas and file a complaint against the business and owner. The Attorney General sent me all the complaints filed against this company free of charge!!!! Send this information to the Credit Card Company. ***Make sure you give the Attorney General all possible business names to receive a complete list of complaints. This usually takes two weeks. 4. Send the Credit Card Company a copy of all paperwork received including copies of receipts, contracts, information provided by the initial mechanic that diagnosed the problem and the cost to fix it, Attorney General Complaints and of course copies of RIP-OFF REPORTS from this site. Visa refunded my money in 30 days!!! Unfortunately, Coast to Coast kept my transmission but I was able to buy a used transmission with less miles than my original one for $1800 and the mechanic felt so bad about the situation that he only charge me $300 for everything. GOOD LUCK!!! I HOPE THIS HELPS AND IF THERE IS A CLASS-ACTION LAWSUIT FILED AGAINST THIS COMPANY, I WILL BE THE FIRST ONE TO TESTIFY AGAINST COAST TO COAST TRANSMISSION OR 24 HOUR TRANSMISSION OR WHOEVER THEY CLAIM TO BE TODAY!!!!
Kktowns
LITHONIA,Georgia,
U.S.A.
How to get money back from Coast to Coast Transmission/24 hour Transmission!!!
#5Consumer Suggestion
Tue, February 05, 2008
I encounter the same exact problem with the same people in April and the dispute went on until July. They refused to take my calls, my transmission ( Mercedes CLK 430) was not returned, however I did receive a credit from my credit card company (Visa) without further dispute from Coast to Coast Transmission. To receive credit from a credit card company, you should do the following: 1. Write a detailed account of the event including dates, times, and the names of all the people involved that you have spoken with about the scam. 2. Provide all telephone numbers of everyone you have spoken to from Coast to Coast. The owner is Larry Duncan. A representative at another location felt so bad about the scam because he did not realize they were thieves, he gave me Larry's cell number. Larry was so surprised when I called him in the middle of a meeting and agreed to have Rick (Another Thief) call me an offer the same price to fix my car as quoted to me by the original mechanic. I did not accept the offer. These are the numbers I have for the Crooks at Coast to Coast: The following is the list of names, addresses, and telephone numbers affiliated with this organization: Larry Duncan (Owner) Cell Number 1-940-465-4439 Rich (Second in Charge) 1-940-382-4257 Raylene (Manager) 1-940-323-0616 Kristy (Project Coordinator0 1-940-323-8105 Jeff (Customer Service) 1-904-614-4368 Steve Hoffman (Sales Representative) 1-800-601-0859 Office Fax Number 1-940-323-9423 Other Number 1-940-243-8686 Coast to Coast Transmission/24 Hour Transmission/24 Hour Auto Repair Address: 3233 or 3318 East University Drive Denton, Texas 76208 3. Contact the Attorney General of Texas and file a complaint against the business and owner. The Attorney General sent me all the complaints filed against this company free of charge!!!! Send this information to the Credit Card Company. ***Make sure you give the Attorney General all possible business names to receive a complete list of complaints. This usually takes two weeks. 4. Send the Credit Card Company a copy of all paperwork received including copies of receipts, contracts, information provided by the initial mechanic that diagnosed the problem and the cost to fix it, Attorney General Complaints and of course copies of RIP-OFF REPORTS from this site. Visa refunded my money in 30 days!!! Unfortunately, Coast to Coast kept my transmission but I was able to buy a used transmission with less miles than my original one for $1800 and the mechanic felt so bad about the situation that he only charge me $300 for everything. GOOD LUCK!!! I HOPE THIS HELPS AND IF THERE IS A CLASS-ACTION LAWSUIT FILED AGAINST THIS COMPANY, I WILL BE THE FIRST ONE TO TESTIFY AGAINST COAST TO COAST TRANSMISSION OR 24 HOUR TRANSMISSION OR WHOEVER THEY CLAIM TO BE TODAY!!!!
Kktowns
LITHONIA,Georgia,
U.S.A.
How to get money back from Coast to Coast Transmission/24 hour Transmission!!!
#6Consumer Suggestion
Tue, February 05, 2008
I encounter the same exact problem with the same people in April and the dispute went on until July. They refused to take my calls, my transmission ( Mercedes CLK 430) was not returned, however I did receive a credit from my credit card company (Visa) without further dispute from Coast to Coast Transmission. To receive credit from a credit card company, you should do the following: 1. Write a detailed account of the event including dates, times, and the names of all the people involved that you have spoken with about the scam. 2. Provide all telephone numbers of everyone you have spoken to from Coast to Coast. The owner is Larry Duncan. A representative at another location felt so bad about the scam because he did not realize they were thieves, he gave me Larry's cell number. Larry was so surprised when I called him in the middle of a meeting and agreed to have Rick (Another Thief) call me an offer the same price to fix my car as quoted to me by the original mechanic. I did not accept the offer. These are the numbers I have for the Crooks at Coast to Coast: The following is the list of names, addresses, and telephone numbers affiliated with this organization: Larry Duncan (Owner) Cell Number 1-940-465-4439 Rich (Second in Charge) 1-940-382-4257 Raylene (Manager) 1-940-323-0616 Kristy (Project Coordinator0 1-940-323-8105 Jeff (Customer Service) 1-904-614-4368 Steve Hoffman (Sales Representative) 1-800-601-0859 Office Fax Number 1-940-323-9423 Other Number 1-940-243-8686 Coast to Coast Transmission/24 Hour Transmission/24 Hour Auto Repair Address: 3233 or 3318 East University Drive Denton, Texas 76208 3. Contact the Attorney General of Texas and file a complaint against the business and owner. The Attorney General sent me all the complaints filed against this company free of charge!!!! Send this information to the Credit Card Company. ***Make sure you give the Attorney General all possible business names to receive a complete list of complaints. This usually takes two weeks. 4. Send the Credit Card Company a copy of all paperwork received including copies of receipts, contracts, information provided by the initial mechanic that diagnosed the problem and the cost to fix it, Attorney General Complaints and of course copies of RIP-OFF REPORTS from this site. Visa refunded my money in 30 days!!! Unfortunately, Coast to Coast kept my transmission but I was able to buy a used transmission with less miles than my original one for $1800 and the mechanic felt so bad about the situation that he only charge me $300 for everything. GOOD LUCK!!! I HOPE THIS HELPS AND IF THERE IS A CLASS-ACTION LAWSUIT FILED AGAINST THIS COMPANY, I WILL BE THE FIRST ONE TO TESTIFY AGAINST COAST TO COAST TRANSMISSION OR 24 HOUR TRANSMISSION OR WHOEVER THEY CLAIM TO BE TODAY!!!!
Rogue
Euless,Texas,
U.S.A.
RAIDED
#7Consumer Comment
Sun, December 09, 2007
I work in the industry and you will be happy to know I have heard from several sources that Coast to Coast, aka, 24hour Transmissions, was raided and SHUT DOWN by the Sheriff's Department, FBI, DEA, and EPA. Not sure why the DEA, one can only assume! I know it was aggravating for us other Transmission shop owners that do an honest business to have these people give us all a bad name. But I know it was even more aggravating for your customers that were ripped off by these guys. FINALLY!
Rogue
Euless,Texas,
U.S.A.
RAIDED
#8Consumer Comment
Sun, December 09, 2007
I work in the industry and you will be happy to know I have heard from several sources that Coast to Coast, aka, 24hour Transmissions, was raided and SHUT DOWN by the Sheriff's Department, FBI, DEA, and EPA. Not sure why the DEA, one can only assume! I know it was aggravating for us other Transmission shop owners that do an honest business to have these people give us all a bad name. But I know it was even more aggravating for your customers that were ripped off by these guys. FINALLY!
Rogue
Euless,Texas,
U.S.A.
RAIDED
#9Consumer Comment
Sun, December 09, 2007
I work in the industry and you will be happy to know I have heard from several sources that Coast to Coast, aka, 24hour Transmissions, was raided and SHUT DOWN by the Sheriff's Department, FBI, DEA, and EPA. Not sure why the DEA, one can only assume! I know it was aggravating for us other Transmission shop owners that do an honest business to have these people give us all a bad name. But I know it was even more aggravating for your customers that were ripped off by these guys. FINALLY!
Rogue
Euless,Texas,
U.S.A.
RAIDED
#10Consumer Comment
Sun, December 09, 2007
I work in the industry and you will be happy to know I have heard from several sources that Coast to Coast, aka, 24hour Transmissions, was raided and SHUT DOWN by the Sheriff's Department, FBI, DEA, and EPA. Not sure why the DEA, one can only assume! I know it was aggravating for us other Transmission shop owners that do an honest business to have these people give us all a bad name. But I know it was even more aggravating for your customers that were ripped off by these guys. FINALLY!
